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**Is your feature request related to a problem? Please describe.**
**A**. When a user has an animated PFP it makes it hard to focus on the actual ticket (Accessibility reasons).
**B**. We use a warn…
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Service: (Ex. minecraft/factorio/etc) Discord Modmail bot
Does this expand an already existing service: N
Link to game: https://github.com/kyb3r/modmail
Links for server downloads: https:…
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Our server is an offshoot of our reddit community, and so I alias my username in our Discord server to match my reddit user ID so users know who I am across platforms. But in modmail, it only lists my…
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### Summary
When requiring discord.py/master and trying to use the get_context, it errors because strip_after_prefix doesn't exist
### Reproduction Steps
Use self.bot.get_context(message)
### Mini…
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Hey, so my server recently got purged by this bot. I had no idea that the creators had malicious intentions, so I've banned the bot. I'm disgusted at your attempts to actively destroy my Discord serve…
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I'm getting an error message when I try and DM the bot, this doesn't happen on startup, only when I actually DM the bot
```
(node:74521) UnhandledPromiseRejectionWarning: TypeError: Cannot read pr…
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```
(node:2356) UnhandledPromiseRejectionWarning: TypeError: Cannot read property 'channels' of undefined
at hasCategory (C:\Users\olebo\OneDrive\Dokumente\GitHub\FormelS\discord\index.js:766:13…
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**Describe the bug**
A clear and concise description of what the bug is.
Bot don't start the command prop open and close
**Bot Info**
Bot version (check with `@modmail about`): last bersion up to …
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### Bot Version
No idea
### How are you hosting Modmail?
Heroku
### Error Logs
Application Logs 2021-08-24T04:35:18.000000+00:00 app[api]: Build failed -- check your build output: https://dashbo…
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npm start
> discord-modmail@1.0.0 start /home/runner/discord-modmail
> node bot.js
/home/runner/discord-modmail/bot.js:195
if(message.content.startsWith(`${config.prefix}unblock`){
…