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Hello,
Messages received through omnichannel (i tested whatsapp and telegram), this app is not working, is not showing the button to request to transcribe it.
But when the agent send a audio mes…
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Steps to reproduce:
Enable omnichannel and go to Omnichannel settings. Check Menu.
Description:
Based on product documentation there should be an option to configure tags by livechat manager:
…
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### Description:
Attempting to save Livechat Appearance fails with an error.
### Steps to reproduce:
1. Go to Omnichannel > Livechat Appearance (/omnichannel/appearance)
2. Update anything o…
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### Description:
When sending emails to configured inbox. Email is converted to Chat message but content of email is not show in chat.
There is no different if i will send html email or plain t…
jwnga updated
2 months ago
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### Description:
When livechat widget loads a trigger message, the element gets inline css added by some javascript in `/livechat/rocketchat-livechat.min.js` anytime it is 480px wide or less:
`…
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I wasn't sure if this is the appropriate place to open this ticket since the last release here appears to be almost a year old. Feel free to close if this issue belongs to https://github.com/RocketCh…
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1. Use omnichannel setting to enable email authentication but will not do email authentication. (For this purpose, I deliberately switch the settings and restart the service to find that even the mail…
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# Please view our [Technical Support Guide](https://github.com/microsoft/BotFramework-WebChat/tree/main/docs/TECHNICAL_SUPPORT_GUIDE.md) before filing a new issue.
## Screenshots
![image…
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### Description:
I have all notifications turned off but I'm still getting desktop notifications for chat's initiated in Livechat / Omnichannel:
![Screen Shot 2021-04-23 at 12 29 57 PM](https://us…
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## Steps to complete Collaboration Cycle Kickoff
- [ ] VFS Product Manager: Create this issue and fill in your team and feature name in the title.
- [ ] VFS: Answer the questions below.
- [ ] VFS: …