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osTicket Version | v1.11 (7b1eee8) — Up to date
Web Server Software | Apache 2.4
MySQL Version | 10.2.21
PHP Version | 7.2.14
Updated today via Installatron.
**Issue:**
Prior to running PHP…
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### Prerequisites
* [ ] Can you reproduce the problem in a fresh installation of the "develop" branch?
* [ ] Do you have any errors in the PHP error log, or javascript console?
* [x] Did you chec…
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Using PHP 7.0.8, OSTicket 1.10-RC3. Piping emails from server to OSTicket through the HTTP API, using /api/tickets.email
I noticed that the script I was piping email data to was showing new threads, …
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I have just put osTicket to production and now the come up what is missing or wrong.
In old versions thread tracking was done over subject but now mostly on Message-id and References in header. Clie…
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We currently pay about £70/month for a CRM system that handles creating tickets for enquiries to hello@ or organisers@. It basically ensures that all the organisers can see and respond to all the mess…
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Hello,
alternativeto.net has a summary and some reviews on inoERP, but that's the only project description I can find (See "Proposed solution" below). If you speak for yourself, people will have at…
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After upgrading to 1.17 I experienced many email issues (especially email fetching and SMTP being auto-disabled), but the biggest issue is that I can't use external SMTP to send emails anymore.
I u…
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### Prerequisites
* [x] Can you reproduce the problem in a fresh installation of the "develop" branch?
* [ ] Do you have any errors in the PHP error log, or javascript console?
* [x] Did you chec…
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This is a continuation of submission number #35. The objective was to identify open source alternatives to JIRA and assess their suitability for the following workflow: a customer selects a service in…
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I was going through a few options lately and activated the RFC compliance to block emails containing bare LF's. But as soon as I did this, some emails got blocked. One issue was resolved on my end (a …