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Request received on CGOV-10614 from Meghan Alleyne
"We would like to switch the queue of where the Spanish LiveHelp popup takes you on the various spanish clinical trials pages.
The popup curren…
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**URL**: https://www.bilibili.com/video/av69750500
**Browser / Version**: Firefox 69.0
**Operating System**: Windows 10
**Tested Another Browser**: Yes
**Problem type**: Something else
**Descrip…
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When connecting using passwords with a percentage sign e.g, PASS%WORD the password is escaped when it is fetched from the config and becomes PASS\xWORD .
This will result in a "Cannot connect to da…
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**URL**: http://airbornemedia.gogoinflight.com/app/dal/ife/#vision
**Browser / Version**: Firefox Mobile 68.0
**Operating System**: Android
**Tested Another Browser**: Yes
**Problem type**: Sit…
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Unhandled Exception: System.Exception: We should really have a logger for this error. ---> NCI.OCPL.Api.BestBets.APIErrorException: Errors Occurred.
at NCI.OCPL.Api.BestBets.Services.ESTokenAnalyz…
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Here is my config, I need to exclude for instance php files and they are still uploaded. Actually all the files are uploaded to the remote server even like no exclude list is present
`----
-- Use…
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We need to put kiboengage widget buttons on cloudkibo and kibosupport websites.
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Any change the livehelp chat box can be bigger? It cannot be adjusted or open in a separate window/tab. It is difficult when you are attaching images, or have long conversations (current it would only…
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There are times where livehelp takes more than 10 minutes (I waited for nearly 30 minutes) for a reply. I understand that there may be a queue, but from a UX perspective, any chance of showing the que…
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Sometimes when there are multiple tabs open, as the livehelp chat box always appear in tabs where I have the lectures open, there are sync issues. E.g. I didn't realise there was a reply from the ment…