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# 6 Lesser Known Helpdesk Ticketing Features Everyone Loves
6 Lesser Known Helpdesk Ticketing Features Everyone Loves - Monday, 02 May 2022 - Jitbit Software blog'
[https://www.jitbit.com/news/5368-…
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Installation of staruml and pencil application.
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Doing research on different helpdesk ticketing system and their features.
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Started research on existing helpdesk ticketing systems, in order to understand the best features,structure and working.
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Completed research on helpdesk ticketing system.
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Hi
Need help . May i know what the reason on this issue . stil balnk page when i access the ticketing system
, each reply from Zammad creates a new ticket in the other party's ticketing tool, as Zammad strips…
ghost updated
2 years ago
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**Is your feature request related to a problem? Please describe.**
We are building a production grade ticketing system using this very nice well built and maintained ticketing software for django. Ri…