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**Describe the provider you want to add**
Provider for https://www.servicenow.com/products/itsm.html
**Describe your use case**
I would love this provider to query all incidents, including metada…
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**Describe the provider you want to add**
Implement ManageEngine ITSM (ServiceDesk Plus) and add the option to create tickets in ITSM https://www.manageengine.com/products/service-desk/
Use Servic…
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**Describe the bug**
Introduction:
Monitor plugin sends emails to email lists.
if the email list contains multiple email addresses separated by comma, the following bug occurs.
Monitor plugin se…
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Adding change coordinator group into risk engine config file
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**是`BUG反馈`还是`需求提交`(Is this a BUG REPORT or FEATURE REQUEST)?** (choose one):
需求提交
**bk-iam-saas SaaS版本/bk-iam后台版本(The versions used):**
最新版本仍旧存在该问题
**现状描述:**
如果在ITSM侧撤销IAM这边发起的单据,IAM可以正常进行已…
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**Describe the bug**
I am ingesting the log files to Loki via Fluent-bit loki output plugin, the log lines with same timestamp were not in the order as they were in the original logs.
Original…
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# "Help Desk" vs "Service Desk" vs "ITSM"
Learn about the differences between a helpdesk and a service desk, and what the heck "ITSM" is after all
[https://www.jitbit.com/news/helpdesk-service-desk-…
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# What’s the Difference Between ITIL and ITSM?
ITIL and ITSM are often confused for the similar-sounding acronyms. Here’s what they really mean and where they fit into your IT department.
[https://w…
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> 💡 Code pal for ABAP follows the [Clean ABAP](https://github.com/SAP/styleguides/blob/main/clean-abap/CleanABAP.md). If the issue relates to coding style, please submit it [here](https://github.com/S…
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### What happened?
Log lines with same timestamp are not showing in original order but reversed.
Log lines in Grafana:
![image](https://github.com/grafana/grafana/assets/19278537/50887c7d-d47f-…