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Hi,
I'm trying to get ltb service desk to work with Microsoft Active Directory but some features like "Change password" and "Lock account" don't work, so I've been looking for a useful log file to…
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**Describe the issue**
iStore Order for:
Date Submitted: June 20, 2024
iStore Number: 1170141
Lead time (business days after EA Approves):
**Definition of done**
- [x] Business area creates/submits …
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### Description
(base) PS C:\Users\cy> powershell -ExecutionPolicy Bypass -File **.ps1 -SubscriptionIds '**'
New-AzPolicyDefinition : A parameter cannot be found that matches parameter name 'Depth…
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_Issue [JP-3680](https://jira.stsci.edu/browse/JP-3680) was created on JIRA by [Maria Pena-Guerrero](https://jira.stsci.edu/secure/ViewProfile.jspa?name=pena):_
A user reported via Help Desk ticket…
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There is an awesome feature in Gitlab Enterprise Edition that I would love to see in Gitea called Service Desk: https://docs.gitlab.com/ee/user/project/service_desk.html
The idea is to manage the r…
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bus tan
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# "Help Desk" vs "Service Desk" vs "ITSM"
Learn about the differences between a helpdesk and a service desk, and what the heck "ITSM" is after all
[https://www.jitbit.com/news/helpdesk-service-desk-…
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Proposal own by: @PRijnbeek and Erasmus MC team
### Motivations
A service desk is a communications center that provides a single point of contact (SPOC) between a company and its customers, empl…
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**Is your feature request related to a problem? Please describe.**
I would like to see support for tickets where I only have access to the ticket via Jira Service Desk, so in a space where I'm not an…
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## Intake
- [x] What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media)
Trigger: Helpdesk Ticket
- [x] Link to associated JIRA help desk ticket (if applicabl…