SRS software crashes (shows as suspended on task manager and does not respond) when taking more than one calibration image, or starting image capture. Some images are saved in the respective folders sometimes, but not all the time when capturing calibration images.
All connections show as okay in SRS with the BioDiscover, hatch controls etc work as expected. Changing settings in SRS does not reduce the problem. SRS was working fine before, but laptop had not been used for a few months which has started this issue. Using previous SRS versions does not solve the issue either.
BioDiscover Software version
1.9.1
Area(s) with issue?
Image Saving
Steps to reproduce
SRS software crashes (shows as suspended on task manager and does not respond) when taking more than one calibration image, or starting image capture. Some images are saved in the respective folders sometimes, but not all the time when capturing calibration images.
All connections show as okay in SRS with the BioDiscover, hatch controls etc work as expected. Changing settings in SRS does not reduce the problem. SRS was working fine before, but laptop had not been used for a few months which has started this issue. Using previous SRS versions does not solve the issue either.
✔️ Expected Behavior
Images captured and saved in specified folder.
❌ Actual Behavior
SRS software suspends and does not respond.
Suggested Solution
No response