🐛 [BUG] - Audio output problem on WALTON PASSION BX510G PRO Laptop

[PrantaMajumder]

Description

Device name: WALTON Processor: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz Installed RAM: 8.00 GB (7.79 GB usable) System type: 64-bit operating system, x64-based processor Audio PCI : Intel Comet Point-LP PCH - cAVS (Audio, Voice, Speech) Pen and touch No pen or touch input is available for this display

BlissOS 15.8.6 latest build When I boot blissos media audio working good....but after I received a call from whatsapp/messenger/telegram audio not working anymore...after reboot it's working again but same result when i received a call from whatsapp/messenger/telegram etc online platform....online call input/output audio also not working.

I have also problem in BlissOS 16.8....No sound after boot...No audio working on this build... But BlissOS 14.10 Audio working fine for me...

Reproduction steps

1. Go to '....'
2. Click on '....'
3. Scroll down to '....'
4. See error

Screenshots

![DESCRIPTION](LINK.png)

Logs

No response

Category

Sound

OS Version

15.x, 16.x

[electrikjesus]

Can you please enable su access to Termux using the KernelSU app, and then grab the results of: lsmod

[PrantaMajumder]

Can you please enable su access to Termux using the KernelSU app, and then grab the results of: lsmod

Module Size Used by sch_ingress 16384 1 ccm 20480 6 tcp_diag 16384 0 udp_diag 16384 0 inet_diag 24576 2 tcp_diag,udp_diag vsock_loopback 16384 0 vmw_vsock_virtio_transport_common 36864 1 vsock_loopback vmw_vsock_vmci_transport 32768 0 vmw_vmci 73728 1 vmw_vsock_vmci_transport vsock 45056 6 vsock_loopback,vmw_vsock_virtio_transport_common,vmw_vsock_vmci_transport usb_f_fs 40960 0 libcomposite 73728 1 usb_f_fs dwc3_pci 16384 0 dwc3 155648 0 udc_core 65536 3 usb_f_fs,libcomposite,dwc3 iTCO_wdt 16384 0 iTCO_vendor_support 16384 1 iTCO_wdt intel_rapl_msr 16384 0 joydev 20480 0 hid_multitouch 24576 0 rtsx_pci_sdmmc 24576 0 snd_hda_codec_hdmi 61440 1 mei_hdcp 20480 0 wmi_bmof 16384 0 snd_soc_skl 155648 0 snd_soc_sst_ipc 16384 1 snd_soc_skl snd_soc_sst_dsp 32768 1 snd_soc_skl snd_soc_hdac_hda 20480 1 snd_soc_skl i2c_i801 32768 0 i2c_smbus 16384 1 i2c_i801 snd_hda_ext_core 28672 2 snd_soc_skl,snd_soc_hdac_hda i915 2756608 133 x86_pkg_temp_thermal 16384 0 snd_soc_acpi_intel_match 57344 1 snd_soc_skl snd_soc_acpi 16384 2 snd_soc_skl,snd_soc_acpi_intel_match kvm_intel 262144 0 ttm 77824 1 i915 iwlmvm 335872 0 snd_soc_core 303104 2 snd_soc_skl,snd_soc_hdac_hda kvm 937984 1 kvm_intel drm_kms_helper 262144 1 i915 snd_compress 20480 1 snd_soc_core cec 53248 2 i915,drm_kms_helper irqbypass 16384 1 kvm mac80211 901120 1 iwlmvm ac97_bus 16384 1 snd_soc_core snd_pcm_dmaengine 16384 1 snd_soc_core drm 602112 40 i915,ttm,drm_kms_helper uvcvideo 102400 0 intel_rapl_common 24576 1 intel_rapl_msr i2c_algo_bit 16384 1 i915 videobuf2_vmalloc 16384 1 uvcvideo btusb_sco_snd_card 20480 0 snd_usb_audio 339968 0 intel_powerclamp 16384 0 videobuf2_memops 16384 1 videobuf2_vmalloc snd_usbmidi_lib 40960 1 snd_usb_audio snd_hda_intel 49152 0 ghash_clmulni_intel 16384 0 videobuf2_v4l2 28672 1 uvcvideo snd_intel_dspcfg 16384 2 snd_soc_skl,snd_hda_intel crc32_pclmul 16384 0 btusb 57344 0 snd_rawmidi 32768 1 snd_usbmidi_lib snd_hda_codec 147456 3 snd_hda_codec_hdmi,snd_soc_hdac_hda,snd_hda_intel videobuf2_common 57344 4 uvcvideo,videobuf2_vmalloc,videobuf2_memops,videobuf2_v4l2 btrtl 20480 1 btusb snd_seq_device 16384 1 snd_rawmidi snd_hda_core 102400 6 snd_hda_codec_hdmi,snd_soc_skl,snd_soc_hdac_hda,snd_hda_ext_core,snd_hda_intel,snd_hda_codec btintel 36864 1 btusb r8169 102400 0 btbcm 20480 1 btusb snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec coretemp 16384 0 realtek 28672 1 intel_pch_thermal 16384 0 bluetooth 614400 7 btusb,btrtl,btintel,btbcm snd_pcm 135168 10 snd_hda_codec_hdmi,snd_soc_skl,snd_soc_core,snd_compress,snd_pcm_dmaengine,btusb_sco_snd_card,snd_usb_audio,snd_hda_intel,snd_hda_codec,snd_hda_core mdio_devres 16384 1 r8169 snd_timer 36864 1 snd_pcm of_mdio 16384 1 mdio_devres iwlwifi 303104 1 iwlmvm ecdh_generic 16384 1 bluetooth binfmt_misc 20480 1 ecc 57344 1 ecdh_generic fixed_phy 16384 1 of_mdio snd 98304 13 snd_hda_codec_hdmi,snd_soc_core,snd_compress,btusb_sco_snd_card,snd_usb_audio,snd_usbmidi_lib,snd_hda_intel,snd_rawmidi,snd_hda_codec,snd_seq_device,snd_hwdep,snd_pcm,snd_timer fwnode_mdio 16384 1 of_mdio cfg80211 897024 3 iwlmvm,mac80211,iwlwifi intel_lpss_pci 24576 0 intel_lpss 16384 1 intel_lpss_pci soundcore 16384 1 snd idma64 20480 0 libphy 147456 6 r8169,realtek,mdio_devres,of_mdio,fixed_phy,fwnode_mdio virt_dma 16384 1 idma64 mei_me 36864 1 efi_pstore 16384 0 pinctrl_cannonlake 36864 1 mei 131072 3 mei_hdcp,mei_me intel_hid 20480 0 sparse_keymap 16384 1 intel_hid rtsx_pci 118784 1 rtsx_pci_sdmmc wmi 28672 1 wmi_bmof psmouse 163840 0 pcspkr 16384 0 mac_hid 16384 0

[electrikjesus]

So the modules all look like they are loading right. Maybe it's missing firmware @hmtheboy154 ??

[hmtheboy154]

Oh this case might need sof-firmware

@PrantaMajumder does audio work on Linux ?

[PrantaMajumder]

Oh this case might need sof-firmware

@PrantaMajumder does audio work on Linux ?

Sorry I am not a linux user...I am a Windows user....But audio working good in BlissOS 14.10 latest build

[hmtheboy154]

Oh this case might need sof-firmware @PrantaMajumder does audio work on Linux ?

Sorry I am not a linux user...I am a Windows user....But audio working good in BlissOS 14.10 latest build

ok.....

[PrantaMajumder]

Oh this case might need sof-firmware @PrantaMajumder does audio work on Linux ?

Sorry I am not a linux user...I am a Windows user....But audio working good in BlissOS 14.10 latest build

ok.....

Bliss16-lsmod.txt This one from BlissOS-16....Audio and bluetooth totally not worked on BlissOS-16

[hmtheboy154]

I'll just skip audio issue with BlissOS 16 until new release, because we will ship with a new audio HAL

[PrantaMajumder]

Can you please enable su access to Termux using the KernelSU app, and then grab the results of: lsmod

BlissOS-15.8.6 First time this line was: snd_usb_audio 339968 0

After using whatapp call this line became like this: snd_usb_audio 339968 1

is it any reason for audio problem?

[hmtheboy154]

you can try to killall audioserver

[PrantaMajumder]

you can try to killall audioserver

I use this command now.....it repair media sound...still my audio output not working in online call but my mic is working...In online calls others can hear me but I can't hear them.

[hmtheboy154]

on Discord and Telegram I there are new builds which include new audio HAL, can you try them ?

[bitsper2nd]

on Discord and Telegram I there are new builds which include new audio HAL, can you try them ?

Hi! I'm trying the latest build from Discord(MEGA link). Internal audio works finally works, but Bluetooth turns off quickly after turning it on in Settings. I'm running from a Chuwi Tablet(Chinese brand) with Intel Celeron (N1400.)

[hmtheboy154]

on Discord and Telegram I there are new builds which include new audio HAL, can you try them ?

Hi! I'm trying the latest build from Discord(MEGA link). Internal audio works finally works, but Bluetooth turns off quickly after turning it on in Settings. I'm running from a Chuwi Tablet(Chinese brand) with Intel Celeron (N1400.)

Make a new Issue, don't use this one here

[PrantaMajumder]

on Discord and Telegram I there are new builds which include new audio HAL, can you try them ?

Hi! I'm trying the latest build from Discord(MEGA link). Internal audio works finally works, but Bluetooth turns off quickly after turning it on in Settings. I'm running from a Chuwi Tablet(Chinese brand) with Intel Celeron (N1400.)

Make a new Issue, don't use this one here

on Discord and Telegram I there are new builds which include new audio HAL, can you try them ?

yes...I also tried them....I also install Ubunto, Parrot, Kali Linux for audio test....there audio working good....I think this is my audio device: http://linux-hardware.org/?id=usb:0d8c-016c