TR-369: The User Services Platform

A standardized protocol to manage, monitor, update, and control connected devices, IoT endpoints, user services and home networks

See https://usp.technology for the current USP specification.

What is USP?

The User Services Platform is a standardized protocol for managing, monitoring, upgrading, and controlling connected devices. USP allows service providers, consumer electronics manufacturers, and end users to:

• Create interoperable and vendor-independent managed Wi-Fi systems.
• Perform lifecycle management of consumer connected devices and containerized microservices.
• Support independent applications for application-enabled services gateways.
• Enable IoT and consumer electronics upgradability for critical security patches.
• Develop applications that gather the telemetry necessary to mass data processing, AI, and machine learning.
• Bootstrap and configure newly installed or purchased devices and applications.
• Let customer support monitor and troubleshoot connected devices, services, and home network links.
• Easily map the home network to control service quality and monitor threats.
• Securely control IoT, smart home, and smart networking functions locally or from the Cloud.
• Enable multi-tenant (i.e., multi-stakeholder) management and control.

USP represents the natural evolution of the Broadband Forum's CPE WAN Management Protocol (CWMP), commonly known as TR-069. It uses an expanded version of the Device:2 Data Model to represent device operations (firmware upgrades, reboots, etc.), network interfaces, and service functions (IoT functions, VoIP, etc.).