Error: KIA: Counter Check of device EVENERGYCONSTOTAL failed. Postponing update till next time

[eekhoorn]

Since a couple of days I got this error in the domoticz log:

2024-07-27 20:59:19.769 Error: KIA: ERROR: unable to retrieve the value of device with IDX 1597 <Response [401]> 2024-07-27 20:59:19.769 Error: KIA: Counter Check of device EVENERGYCONSTOTAL failed. Postponing update till next time

Device IDX 1597 is: | NiroEV: EV energy Consumed | General | Counter Incremental | 0.000 kWh

I have already updated the api and plugin according the instructions.

[CreasolTech]

Do you have a device with IDX 1597 for the hyundai-kia plugin?

[eekhoorn]

Yes, this one: Device IDX 1597 is: | NiroEV: EV energy Consumed | General | Counter Incremental | 0.000 kWh this device was "auto created" by your plugin

[eekhoorn]

Similar error for device 1598 (also auto created): 2024-07-29 12:01:54.380 Error: KIA: ERROR: unable to retrieve the value of device with IDX 1597 <Response [401]> 2024-07-29 12:01:54.382 Error: KIA: Counter Check of device EVENERGYCONSTOTAL failed. Postponing update till next time 2024-07-29 12:01:54.395 Error: KIA: ERROR: unable to retrieve the value of device with IDX 1598 <Response [401]> 2024-07-29 12:01:54.396 Error: KIA: Counter Check of device EVENERGYREGENTOTAL failed. Postponing update till next time

Device chacteristics: 1598 | KIA | 001E00E7 | 231 | NiroEV: EV energy Regenerated | General | Counter Incremental | 0.000 kWh

[CreasolTech]

Please update the plugin (plugin.py): I've not fixed the error ( @WillemD61 is who can solve this), but an additional log line will be added with the called URL, so you can check by yourself using the web browser. In any case, check that in Setup -> Settings -> Security -> Trusted networks you have 127.0.0.1

[WillemD61]

You are saying "since a couple of days" ? So was it running before and were those two devices update then?

What happened between "before"and "now" that could have triggered the error? Did you update domoticz? Did you update the plugin?

If you run http://DomoticzIP:DomoticzPort/json.htm?type=command&param=getdevices&rid=1597 in a brower, do you then get the status of the device or do you get the same error? (of course replacing DomoticzIP and DomoticzPort by the config of your installation)

[eekhoorn]

I did:

• an update to the latest domoticz version (now on 2024.7)
• an update of the Hyundai plugin and the connect_api according the instructions

This is the output of the http call: { "ActTime" : 1722331141, "AstrTwilightEnd" : "00:40", "AstrTwilightStart" : "02:43", "CivTwilightEnd" : "22:12", "CivTwilightStart" : "05:11", "DayLength" : "15:37", "NautTwilightEnd" : "23:10", "NautTwilightStart" : "04:13", "ServerTime" : "2024-07-30 11:19:01", "SunAtSouth" : "13:41", "Sunrise" : "05:53", "Sunset" : "21:30", "app_version" : "2024.7", "result" : [ { "AddjMulti" : 1.0, "AddjMulti2" : 1.0, "AddjValue" : 0.0, "AddjValue2" : 0.0, "BatteryLevel" : 255, "Counter" : "0.000 kWh", "CounterToday" : "0.000 kWh", "CustomImage" : 0, "Data" : "0.000 kWh", "Description" : "", "Divider" : 1000.0, "Favorite" : 0, "HardwareDisabled" : false, "HardwareID" : 30, "HardwareName" : "KIA", "HardwareType" : "Hyundai Kia connect", "HardwareTypeVal" : 94, "HaveTimeout" : false, "ID" : "001E00E6", "LastUpdate" : "2024-07-24 12:02:23", "Name" : "NiroEV: EV energy Consumed", "Notifications" : "false", "PlanID" : "0", "PlanIDs" : [ 0 ], "Protected" : false, "ShowNotifications" : true, "SignalLevel" : "-", "SubType" : "Counter Incremental", "SwitchTypeVal" : 0, "Timers" : "false", "Type" : "General", "TypeImg" : "counter", "Unit" : 230, "Used" : 1, "ValueQuantity" : "Custom", "ValueUnits" : "", "XOffset" : "0", "YOffset" : "0", "idx" : "1597", "price" : "0.0000" } ], "status" : "OK", "title" : "Devices" }

[WillemD61]

OK, so the devices were created but never updated so far.

The question was whether the errors started after one of the updates, so the answer is yes?

Please check your security settings, as suggested by CreasolTech. Error 401 means access is not authorized.

[eekhoorn]

indeed: it started after one of the updates and regarding the security settings: Setup -> Settings -> Security -> Trusted networks I have 127.0.0.1

[WillemD61]

I noted in your response to a previous issue that you are not using port 8080? If so, you need to adapt line 78 of the plugin code to list the port that you are using.

[eekhoorn]

yes, port 9090. I change it manually in plugin.py everytime after an update of the plugin

[WillemD61]

yes, port 9090. I change it manually in plugin.py everytime after an update of the plugin

and then you restart to make sure that the new code is actually used in domoticz, right?

Not sure what else we can do to analyse. I would first suggest you add some debug print statement in the code from line 800 to 820 to check the json that is created is correct and to get more detail on the response, if any. And check the log file for any additional info.

and, if you are running domoticz on a raspberry for example you could run: curl "http://127.0.0.1:9090/json.htm?type=command&param=getdevices&rid=1597" and curl "http://domotizIP:9090/json.htm?type=command&param=getdevices&rid=1597" on the command line to check the result

[eekhoorn]

1) curl "http://127.0.0.1:9090/json.htm?type=command&param=getdevices&rid=1597" gives: { "ActTime" : 1722506409, "AstrTwilightEnd" : "00:29", "AstrTwilightStart" : "02:54", "CivTwilightEnd" : "22:08", "CivTwilightStart" : "05:14", "DayLength" : "15:31", "NautTwilightEnd" : "23:05", "NautTwilightStart" : "04:18", "ServerTime" : "2024-08-01 12:00:09", "SunAtSouth" : "13:41", "Sunrise" : "05:56", "Sunset" : "21:27", "app_version" : "2024.7", "result" : [ { "AddjMulti" : 1.0, "AddjMulti2" : 1.0, "AddjValue" : 0.0, "AddjValue2" : 0.0, "BatteryLevel" : 255, "Counter" : "0.000 kWh", "CounterToday" : "0.000 kWh", "CustomImage" : 0, "Data" : "0.000 kWh", "Description" : "", "Divider" : 1000.0, "Favorite" : 0, "HardwareDisabled" : false, "HardwareID" : 30, "HardwareName" : "KIA", "HardwareType" : "Hyundai Kia connect", "HardwareTypeVal" : 94, "HaveTimeout" : false, "ID" : "001E00E6", "LastUpdate" : "2024-07-24 12:02:23", "Name" : "NiroEV: EV energy Consumed", "Notifications" : "false", "PlanID" : "0", "PlanIDs" : [ 0 ], "Protected" : false, "ShowNotifications" : true, "SignalLevel" : "-", "SubType" : "Counter Incremental", "SwitchTypeVal" : 0, "Timers" : "false", "Type" : "General", "TypeImg" : "counter", "Unit" : 230, "Used" : 1, "ValueQuantity" : "Custom", "ValueUnits" : "", "XOffset" : "0", "YOffset" : "0", "idx" : "1597", "price" : "0.0000" } ], "status" : "OK", "title" : "Devices"

2) curl "http://192.168.2.xxx:9090/json.htm?type=command&param=getdevices&rid=1597" gives: { "ActTime" : 1722506191, "AstrTwilightEnd" : "00:29", "AstrTwilightStart" : "02:54", "CivTwilightEnd" : "22:08", "CivTwilightStart" : "05:14", "DayLength" : "15:31", "NautTwilightEnd" : "23:05", "NautTwilightStart" : "04:18", "ServerTime" : "2024-08-01 11:56:31", "SunAtSouth" : "13:41", "Sunrise" : "05:56", "Sunset" : "21:27", "app_version" : "2024.7", "result" : [ { "AddjMulti" : 1.0, "AddjMulti2" : 1.0, "AddjValue" : 0.0, "AddjValue2" : 0.0, "BatteryLevel" : 255, "Counter" : "0.000 kWh", "CounterToday" : "0.000 kWh", "CustomImage" : 0, "Data" : "0.000 kWh", "Description" : "", "Divider" : 1000.0, "Favorite" : 0, "HardwareDisabled" : false, "HardwareID" : 30, "HardwareName" : "KIA", "HardwareType" : "Hyundai Kia connect", "HardwareTypeVal" : 94, "HaveTimeout" : false, "ID" : "001E00E6", "LastUpdate" : "2024-07-24 12:02:23", "Name" : "NiroEV: EV energy Consumed", "Notifications" : "false", "PlanID" : "0", "PlanIDs" : [ 0 ], "Protected" : false, "ShowNotifications" : true, "SignalLevel" : "-", "SubType" : "Counter Incremental", "SwitchTypeVal" : 0, "Timers" : "false", "Type" : "General", "TypeImg" : "counter", "Unit" : 230, "Used" : 1, "ValueQuantity" : "Custom", "ValueUnits" : "", "XOffset" : "0", "YOffset" : "0", "idx" : "1597", "price" : "0.0000" } ], "status" : "OK", "title" : "Devices"

Domoticz network settings are: 192.168.2.;10.58.3.;10.8.0.*;127.0.0.1

[CreasolTech]

Try to put in your Domoticz -> Setup -> Settings -> Security 127.0.0.1;::1;192.168.2.*;10.58.3.*;10.8.0.*

[WillemD61]

Strange, in my mail I got your message that 127.0.0.1 did result in error 401 but here on-line I see that it gave the data? What is it?

There is another domoticz security setting. I am not sure whether this is needed but in my installation the Allow Basic-Auth authentication over plain HTTP (API only). is set to green. How is it in yours? Worth a try.

As a workaround you could untimately replace 127.0.0.1 in the code with your actual domoticzIP number but then we will never know the real cause.

[eekhoorn]

Strange, in my mail I got your message that 127.0.0.1 did result in error 401 but here on-line I see that it gave the data? What is it? I was on the wrong raspberry server first, therefore I got an error for localhost. After logging in on the domoticz server, I changed the network settings on the domoticz server to 127.0.0.1;::1;192.168.2.;10.58.3.;10.8.0.* I'll wait further.

[eekhoorn]

Update: topic can be closed: both devices are now updated! Changing network settings was probably the solution. Thanks for your support!