search

DCC-EX / Support-Planning

DCC++EX Repo to hold project planning documentation and processes
1 stars 1 forks source link

Ticket Submitted via Website #725

Open fire-bot opened 3 months ago

fire-bot commented 3 months ago

Sent by (dccextended@gmail.com). Created by fire.

Steen created a ticket

Name: Steen Mogensen

Email: steen@denkvikke.dk

Timezone: 1

Software: EX-CommandStation

Version: 4.0.x

Title: software is latest version. 5.xx

Description: I have the ex88 motorshield from and the wifishield from your dcc-ex shop. now been working on this many times, and it seems that the wifi shield works 10-15% of the time. i use the recommended installer, check the right ones, display,wifi and ex88xx shield. uploading. and sometimes wifi work, many times not. if working, and i leave cs off for some days, i ned to reupload software, and again, if lucky, wifi will work. i have a suspision, that the shield is no correct working. on my phone i am runniing jmri, and the phjone can find the wifi, but jmri cannot.. best regards, Steen Mogensen

Remaining email Quota: 100

Ash-4 commented 3 months ago

A few ideas:

  1. Upload should not need to be done, except when changing settings.
  2. When wifi settings are changed, a power cycle is needed for the new settings to take effect.
  3. Explain: on my phone i am running jmri (did you mean Engine Driver app)
  4. When using Engine Driver, you may need to type the IP and Port in order to connect. Sometimes the MDNS may not appear.
  5. In AP mode, the phone must connect to DCC-EX before using Engine Driver.
  6. If using STA mode WiFi: Once the DHCP address is assigned, reserve that address in your router if you want to use the JMRI Ethernet/WiFi connection option.
  7. Please attach a copy of the startup logs.
  8. Remove the shields. Then assemble the stack again. This might help if pin connections are not tight.
  9. Open a ticket on the discord server for an interactive discussion. https://discord.gg/y2sB4Fp