Datadog Agent Disable Fails on Windows Due to Win Process Dependency Order

[erikhjensen]

https://github.com/DataDog/ansible-datadog/blob/949bdb7668b4eb14c23467ab3465957c9b174583/tasks/agent-win.yml#L65

Conditions: Server had Trace Agent and DD Agent. Set datadog_enabled to false.

Issue: List given to the stop task should be re ordered (in the reverse order for example) to stop trace and process before the DD agent otherwise the following error is received.

Error Message: failed: [SERVERNAME.DOMAIN.EXT] (item=datadogagent) => {"ansible_loop_var": "item", "can_pause_and_continue": false, "changed": false, "depended_by": ["datadog-process-agent", "datadog-trace-agent"], "dependencies": [], "description": "Send metrics to Datadog", "desktop_interact": false, "display_name": "Datadog Agent", "exists": true, "item": "datadogagent", "msg": "Cannot stop service 'Datadog Agent (datadogagent)' because it has dependent services. It can only be stopped if the Force flag is set.", "name": "datadogagent", "path": "\"C:\Program Files\Datadog\Datadog Agent\bin\agent.exe\"", "start_mode": "auto", "state": "running", "username": ".\ddagentuser"}

[erikhjensen]

Additionally, it seems that this task just sets the state of the agent to stopped. As such, it isn't so much "disable" as the opposite of "datadog_enabled" would suggest. The agent would start once again after a reboot.

[erikhjensen]

I would like to push a branch for my testing and later consideration for PR. it seems this is not possible due to the current permissions model. What kind of workflow would you recommend? While I can push a copy of the source code to our own organization I see there are some contributors to issues within your org, lmk if this is open to your customers.

[KSerrania]

Hey @erikhjensen,

Thanks for reporting this issue! Indeed, we should either change the order of services (to stop the datadogagent service last), or pass the Force flag to stop the services.

The workflow to propose changes is to create a fork of this repository (under your own name or the organization of your choice), make & test the changes there and then open a PR against our repository.

[erikhjensen]

Noted. Will do so.

Erik

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From: Kylian Serrania @.> Sent: Tuesday, March 16, 2021 5:37:42 AM To: DataDog/ansible-datadog @.> Cc: Jensen, Erik @.>; Mention @.> Subject: Re: [DataDog/ansible-datadog] Datadog Agent Disable Fails on Windows Due to Win Process Dependency Order (#328)

Hey @erikhjensenhttps://github.com/erikhjensen,

Thanks for reporting this issue! Indeed, we should either change the order of services (to stop the datadogagent service last), or pass the Force flag to stop the services.

The workflow to propose changes is to create a fork of this repository (under your own name or the organization of your choice), make & test the changes there and then open a PR against our repository.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/DataDog/ansible-datadog/issues/328#issuecomment-800184746, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AID7KRE5A63NILSNOMDC6FLTD47INANCNFSM4ZGXDGYA.

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[serhiichernukha]

Facing the same issue. Is there any update on this one?

[serhiichernukha]

The following worked for me: added sysprobe service to the loop because it's dependent on datadogagent service:

with_list:
    - datadog-trace-agent
    - datadog-process-agent
    - datadog-system-probe
    - datadogagent

To leverage this hack as a fix, it must be augmented with additional updates to the role. For example, datadog-system-probe service must be added to these kinds of tasks to manage it in the same way:

Alternatively, the same can be achieved by simply adding force_dependent_services: true