DeskDirector / Issues

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Avoid ticket mark as client updated when ticket been created (attachment, ConnectWise) #193

Closed Nness closed 4 years ago

Nness commented 4 years ago

Lately, server had change, where upload attachment will mark ticket as client updated.

This is good if client only uploaded attachment, but it also cause new ticket with attachment to fall under this category.

Above fix will make sure existing and old portal will have default behaviour they had before. Then additional portal side change could help with client upload attachment scenario.

Nness commented 4 years ago

@DDAndyChen could you work on first and second task at server side, make sure it is shipped with this week's server release?

I will add query parameter support to portal later.