[24342] Type and Sub Type not in right order when creating a new ticket from TECH

[iskolares]

Issue: When creating a ticket from the TECH portal, the Type and Subtype are not ordered in alphanumeric order just like how it looks in the Ticket Details section. Here's a screenshot of the Type dropdown when creating a ticket from TECH (https://support.forward-edge.net/tech/tickets/create)

I also checked the admin console and the ordering is also not following alphanumeric ordering.

Expected Behavior: Ticket type order should follow on Tech Details screen, alphanumeric order Here's a screenshot of the Type dropdown when a ticket is open (e.g. https://support.forward-edge.net/tech/tickets/41710/details):

Steps to reproduce the problem

• Go to DD Tech Portal
• Click on new Ticket button in top middle
• Fill out ticket information, under details click on Type dropdown

Links: https://support.deskdirector.com/tech/tickets/24342/details

[Nness]

This has been addressed in latest TECH portal release.