Closed KevM closed 12 years ago
subcase activities that are already part of the case activity log and our awesome case history api: subcase create (3000, 7200) subcase close (3600) subcase reopen (4200)
subcase activities that are not part of the case activity log and need to be added to our case history api: note (1700) phone log (500) email out (3400) email in (3500) Time and Expense Logged (1800) Time and Expense Edited (8700) status change (300) log research (2500)
In case you're curious what they look like in the Clarify Classic Client: http://i.imgur.com/rQpvk.png
Clarify client mixes subcase history with case history.
Making history heterogeneous could add a bit of complexity. How does the view provide links to the child elements? We would need a a way of identifying the source object of each history element.