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Driftt / drift-sdk-ios

Drift for iOS, for integrating Drift into your iOS application.
http://www.drift.com
MIT License
12 stars 17 forks source link

Conversation VC on client side not updating #27

Closed timcorpa closed 7 years ago

timcorpa commented 7 years ago

When you have a conversation with the client and you send a new message the client has to go back to list view or change view to update. Being a live chat you shouldn't have to?

brianmcdon commented 7 years ago

@timcorpa you certainly shouldn't have to, live chat messages should be shown as long as the client has an internet connection which is indicated by the slim bar on top of the Conversation view (Green for connected, red for disconnected). Has the client received any messages without having to change back to the list view?

timcorpa commented 7 years ago

@brianmcdon that's the thing. When you start a chat. On the client side they don't receive the messages unless they switch view. Appreciate the help! Thanks!

brianmcdon commented 7 years ago

@timcorpa ok thanks. Can you confirm you see the slim green bar as in the attached image when the issue occurs? drift

timcorpa commented 7 years ago

@brianmcdon client side no I don't see that green bar. Only on our side. What am I missing?

img_3017

brianmcdon commented 7 years ago

@timcorpa thanks for the screenshot, which version (version number) of the SDK are you using? Also have you had the same issue on a non iOS 11 device?

timcorpa commented 7 years ago

@brianmcdon Thanks! we are using 'Drift', '~> 1.0.1' SDK version. We have only tried iOS as thats where our focus is right now.

brianmcdon commented 7 years ago

@timcorpa can you try 1.1.0 and see if that resolves the issue. I see our readme is out of date and still recommends 1.0.1

timcorpa commented 7 years ago

@brianmcdon Worked thank you! It was the version issue after all.