Welcome to the Phoenix 1.12 Bugtracker!
Before reporting any issue:
- Clear your cache (additional: wtf) folders of your game client. As the data of your client can interfere with data of our server, there is a possibility that your issue is not a server side issue, but caused by your clients cache
- For gathering quest issues: Abandon and retake the quest in particular
- Ask other players if the same issue is encountered
- Always visit Blizzlike websites like Wowhead or WoWWiki to familiarize yourself with the matter and assumed issue. Beware of the fact that game functionalities as uled might differ from our patch
If you performed the actions as described above, and your issue still persists you can make a report on our issue tracker
Issue reporting
-- Before posting any issue:
- Search the tracker if the issue already has been reported. If a report already exists, do not make a new report. Duplicate reports will be removed without notification
- If you have additional information for an existing issue, please post it in reply of the excisting report. Do not bump existing reports without any relevant information. These will be removed without notification
- Report only 1 issue in your report, if you have more issues to report, create a seperate report about it
Format of your report
-- Title:
The report title should always contain a short and clear description of the issue you are reporting
-- Format:
The following data should always be present in your report:
- A clear description of your issue, as detailed as possible In other words, when does your issue occur, what actions do you perform when it occurs, which npc's are involved, etc
- Links to sites that provide us with Blizzlike data are appreciated We prefer taking data from 1.12 database, Wowhead or WoWWiki
-- Additional:
- We encourage to submit screenshots, as this can help us investigate the reported issue
- Any additional information that will help us investigating and solving the issue
- Here is a guide on how to favorite, confirm and deny issues to help prioritize fixes for developers
Thank you for reporting!