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FutunnOpen / py-futu-api

富途 OpenAPI Python SDK
Apache License 2.0
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港股期权get_market_snapshot 返回NN_ProtoRet_TimeOut, error -1 #82

Closed hugoleung1225 closed 3 years ago

hugoleung1225 commented 3 years ago

港股也不能了??

fhfung commented 3 years ago

Error: NN_ProtoRet_TimeOut

fhfung commented 3 years ago

港股get_market_snapshot功能是否不再支持？

hughex commented 3 years ago

后台服务问题，麻烦提供一下牛牛号

------------------ 原始邮件 ------------------ 发件人: "FutunnOpen/py-futu-api" @.>; 发送时间: 2021年3月25日(星期四) 上午10:47 @.>; @.***>; 主题: Re: [FutunnOpen/py-futu-api] 港股期权get_market_snapshot 返回NN_ProtoRet_TimeOut, error -1 (#82)

港股get_market_snapshot功能是否不再支持？

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hughex commented 3 years ago

后台服务问题，麻烦提供一下牛牛号

------------------ 原始邮件 ------------------ 发件人: "FutunnOpen/py-futu-api" @.>; 发送时间: 2021年3月25日(星期四) 上午10:35 @.>; @.***>; 主题: Re: [FutunnOpen/py-futu-api] 港股期权get_market_snapshot 返回NN_ProtoRet_TimeOut, error -1 (#82)

Error: NN_ProtoRet_TimeOut

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hughex commented 3 years ago

后台服务问题，麻烦提供一下牛牛号

------------------ 原始邮件 ------------------ 发件人: "FutunnOpen/py-futu-api" @.>; 发送时间: 2021年3月25日(星期四) 凌晨2:20 @.>; @.***>; 主题: [FutunnOpen/py-futu-api] 港股期权get_market_snapshot 返回NN_ProtoRet_TimeOut, error -1 (#82)

港股也不能了??

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fhfung commented 3 years ago

12358912

后台服务问题，麻烦提供一下牛牛号 … ------------------ 原始邮件 ------------------ 发件人: "FutunnOpen/py-futu-api" @.>; 发送时间: 2021年3月25日(星期四) 凌晨2:20 @.>; @.***>; 主题: [FutunnOpen/py-futu-api] 港股期权get_market_snapshot 返回NN_ProtoRet_TimeOut, error -1 (#82) 港股也不能了?? — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub, or unsubscribe.

hughex commented 3 years ago

@fhfung 请重启FutuOpenD验证下是否修复

fhfung commented 3 years ago

可以了，感激

@fhfung 请重启FutuOpenD验证下是否修复

hughex commented 3 years ago

您好，由于后台配置错误，导致一部分港股 BMP 权限用户无法获取香港市场行情。 我们为您特别申请了更高级的港股 LV2 权限和港股期权期货 LV2 权限（有效期到 2021/03/28），现已赠送到您的账户，重启 FutuOpenD 客户端即可。 我们会在有效期内尽快修复此问题，给您造成的不便非常抱歉。