🦔 Why are there candidates "Screened in" in previously cleared pools?

[gobyrne]

Question

Recruitment team reporting that pools where they had processed absolutely everyone (as in, all applicants had been screened out, removed, or placed,_ somehow have new people marked as "screened in" a year later.

How might this have happened?

🕵️ Details

This has been reported by David and Sophie. Normally David reviews new applications to a pool (candidates with NEW APPLICATION status) and screens them in or out. Sophie then looks at the candidate table for a pool, filters by SCREENED_IN status, and continues with other assessments until all candidates are QUALIFIED or DISQUALIFIED.

We have as examples of the problem, three IT-ongoing pools from last year. You can find these pools by filtering by

• IT-02/IT-03/IT-04
• Project Portfolio Management stream
• IT Jobs (ongoing) publishing group

D and S report that as of the end of last summer, there were no candidates in these pools who were still NEW APPLICATION status or SCREENED_IN status. Then at some point in Oct 2024, they looked at these pools and noticed there were some candidates with a SCREENED_IN status in these pools. Also, they don't remember screening-in these names at all.

📋 Steps to Reproduce

1. Filter pools in production by
   • IT-02/IT-03/IT-04
   • Project Portfolio Management stream
   • IT Jobs (ongoing) publishing group
2. Filter candidates by SCREENED_IN status
3. See that there are candidates left

📸 Screenshot

🙋‍♀️ Proposed Solution

We want to understand why these candidates are here. Did they gain the SCREENED_IN status in an unexpected way? Were they hidden from the table for some amount of time?

Some ideas:

• check the database for submitted_at and updated_at timestamps. Were they last updated in an expected or unexpected time window?
• Check the activity-log for these candidates. Does it show when they become screened in, or anything unexpected?
• Is there anything in common between these candidates or their user profiles? Its possible there was a bug in the table at some point that caused them not to appear, or to be filtered out unintentially
• Is it possible they had a REMOVED status at some point (candidates suspending themselves?) which was later reverted?

[brindasasi]

Is it possible to specify the process name in prod?