Gamoloco / known-issues

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Payment goes on after subscription got cancelled #18

Open incolas opened 7 years ago

incolas commented 7 years ago

Yesterday I got an email from C. H. letting me know that despite unsubscribing from our service, he was still getting charged for his Fighter account registered with this email address: hxxxxx.cxxxxx@xxxxx.com

I cancelled the subscription manually in our payment system just now.

If I'm not mistaken, it's the second time in a few months that I get an email from someone who has unsubscribed and still gets charged after.