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Health-Informatics-UoN / Carrot-Mapper

Carrot: Convenient And Reusable Rapid Omop Transformer.
https://carrot4omop.ac.uk
MIT License
12 stars 3 forks source link

Mapper isn't responding #761

Open erummas opened 2 weeks ago

erummas commented 2 weeks ago

Is there an existing issue for this?

Current Behavior

Hi, this has happened twice today that the mapper has stopped responding. At first I thought it may be due to some server issues but I think it happens when the concepts are added manually too quickly (I could be wrong) as both times it happened when I was entering the same concept_id for multiple codes so copy pasting quickly across various code values. Both times I am unable to refresh the application.

Expected Behavior

No response

Steps To Reproduce

No response

Environment

- OS:
- Other environment details:

I'm part of a Project Team

No response

Anything else?

No response

Are you willing to contribute to resolve this issue?

None

AndrewThien commented 1 week ago

Hi @erummas, Thanks for the reporting. I have been trying to reproduce the issue on my local machine and the dev environment, but it seems like I can't do that. Would you mind having a quick video call for me to better understand the problem? Thanks a lot!

AndrewThien commented 1 week ago

Hi @erummas , for now I have two videos that maybe related to the issue you mentioned Video 1:

https://github.com/Health-Informatics-UoN/Carrot-Mapper/assets/119530400/586a3546-aea5-497b-9df9-ac61a5abda56

Video 2:

https://github.com/Health-Informatics-UoN/Carrot-Mapper/assets/119530400/ec511603-9bfa-426d-a49e-32d88f5832a3

Can you please confirm if there are any of them similar to the issues you reported? Thanks a lot

erummas commented 1 week ago

@AndrewThien scenario 1. Haven't tried scenario 2 so can't say how that would respond.

erummas commented 1 week ago

@AndrewThien I did it the second way too and the issue persists.

AndrewThien commented 1 week ago

Hi there @erummas , Thanks for the response. We found the problems and have been working on it since yesterday. This may take more time than we expected and we will let you know as soon as the solution comes up. Thanks for your patience.

AndrewThien commented 1 week ago

Hi @erummas, We have good news on this bug: The fix has been found and we will probably deploy it by the next release early next week.

For reference, @spco, please also look at the issues caused by this bug here, in the earlier comments. Thanks

erummas commented 1 week ago

That's great to know @AndrewThien

AndrewThien commented 1 week ago

re-open issue until the fix has been deployed, tested and approved on the production

AndyRae commented 6 days ago

Should now be fixed in production.

erummas commented 6 days ago

Thanks @AndyRae, I am unable to access the mapper url though. image

AndyRae commented 6 days ago

Thanks @erummas - it seems to be up right now for me, I'm actively monitoring to see if this is an issue, or just a hiccup.

erummas commented 6 days ago

@AndyRae Thanks, after a few tries it's now up.

erummas commented 6 days ago

@AndyRae however, it is slow, the moment before it went down for me earlier I couldn't click on the table link. This time I am unable to access the scan report, it is stuck on processing status on the tab icon.

AndyRae commented 6 days ago

@erummas yes I think this is a wider issue, we're investigating.

erummas commented 3 days ago

@AndyRae strangely the mapper is going down randomly today, usually when I open a scan report ( opens fine initially before it stops responding, SHARE is the one I am working on). I am not adding any mappings today so that's not what is causing the issue. It does restore after sometime, not sure if this is automated restore or otherwise.

AndyRae commented 3 days ago

@erummas yes it's odd - maybe try using carrot.ac.uk instead. Your login/details will be the same.

erummas commented 3 days ago

@AndyRae now carrot.ac.uk isn't responding. I uploaded a new scan report https://carrot.ac.uk/scanreports/640/ with Dictionary. Mapped one table smr01_icd09.csv with automated & manual mapping. However, could see that mapper didn't generate mappings for the other two tables smr01_icd10.csv and smr01_opcs4.csv. Thought I'd give it sometime and check again, when I checked again it stopped responding.

AndrewThien commented 3 days ago

Hi @erummas . I wasn't checking on carrot.ac.uk but was trying adding some concepts on test.carrot.ac.uk. Everything works fine on my end. Just asking to confirm, is adding concepts what you meant by "generate mappings"? Thanks!

erummas commented 3 days ago

@AndyRae yes generate mappings = automated concepts via dictionary, it went up for like 2 mins and is down again. image

AndyRae commented 2 days ago

Hi @erummas - we've rolled back to using the "legacy" UI on both ccom and carrot.ac.uk, which should stop the downtime at least. Obviously this isn't ideal at all - so we'll be working to see what is going wrong.