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Kaya84 / remotesupport

GLPI Plugin for direct VNC connection inside ticket
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Problem to make the plugin work in glpi #6

Open Rhannahgs opened 2 years ago

Rhannahgs commented 2 years ago

Hi, I'm having a problem to make the plugin work in glpi. I install, i rename the directory to appear in plugin section on glpi web interface, but when i try to configure this page appears : IMG_20220702_145021598 I use debian 11. I tried the script for linux that the guy who made a fork of your work wrote, but that doesn't solve my problem. You can help me to resolve this? Thanks in advance!

Kaya84 commented 2 years ago

Hi, as I wrote in another post, actually there is no configuration page and I hope to make it in the next week.

I make a commit (clone last version) so u can place the right params inside hook.php file.

Rhannahgs commented 2 years ago

Thanks for the quick answer! I updated the archive, but you could help me to make it work? You already made it work in glpi or the plugin still in development? Sorry for all the questions. I really appreciate the help.

Kaya84 commented 2 years ago

I use the plugin every day. (both web vnc and vnc executable).

What do u need? web vnc, app or both?

Rhannahgs commented 2 years ago

I've installed the plugin, but i don't know how make it work. Could you describe to me or send some information about how can i do it? I need both web and app. Thanks in advance!

Kaya84 commented 2 years ago

OK. So the plugin works in 2 modes. 1- with VNC WEB 2 - with client.

For 1 first u need to activate novnc. Follow this issue: https://github.com/Kaya84/remotesupport/issues/3

For 2 u need to install TightVnc on you pc and modify regitstry as wrote here https://github.com/Kaya84/remotesupport/blob/main/README.md

Try and let me know where you find problems.