Open goDawgs18 opened 6 months ago
Seems like I'm not alone: https://github.com/KinesisCorporation/Adv360-Pro-ZMK/issues/459#issue-2262751699
Probably going to have to return the device as well 😞
Hi there, This is not a keyboard limitation as far as we know. Is there another PC you can try mounting the drive on?
There is another Mac that I can try to use? But I'd expect the same behavior.
I guess may as well try
How did it go with the other computer?
I don’t have usual access to it. It’ll be about a week or so.
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How did it go with the other computer?
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Great. If it doesn't work on the other computer we are happy to do an exchange (link below). Nut it seems unlikely (although certainly not impossible) that this is a keyboard hardware problem.
Just following up on this @goDawgs18 did flashing it from the other computer rectify the issue?
Had the same issue then went to a windows machine used it, it likes to disconnect as soon as you add the files, but it worked on OSX after that.
Any "read-only" errors are usually the result of security permissions restricting the use of mounted volumes. Typically any write actions to the volume.
This is a common security restriction many enterprise systems, and systems provided through work/an organization.
did anyone figure out how to flash the firmware from mac?
did anyone figure out how to flash the firmware from mac?
Yes, I flash from mac without issue. The thing that caught me off guard was that when I flash it immediately drops the connected drive, that's because the unit (when it gets a new config) reboots itself to load it.
To flash from Mac I connect it via USB (usually their cable but not all the time). Turn off the power switch on the unit you are flashing. I update the right side first, so I connect the right side then use a bent paper clip to get into bootloader mode, it shows up on my mac as a new drive. Open the drive, and drop the RH file in there and it will immediately disconnect. I press the mod key on the left unit to keep it awake while the right reboots.
I then hustle and do the same with the left side.
That seems to work, maybe more steps then needed but it seems to work consistently.
Same steps as @apg1 and has been working consistently for 3 months now. Things to remark that also were strange for me:
Hi,
I have:
However now I'm stuck because I cannot copy over the firmware into the directory because it is in read-only mode (or something).
When I look at the info for the directory it is marked as "You can only read". So as I mentioned I am unable to cannot copy the firmware over.
During my investigation I have even found a reddit post documenting my same issue: https://www.reddit.com/r/kinesisadvantage/comments/15osdmq/i_am_unable_to_flash_firmware_on_the_360_pro_due/