Left Module is suddenly unresponsive

KinesisCorporation / Adv360-Pro-ZMK

Production repository for the all-new Advantage360 Professional using ZMK engine

MIT License

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Left Module is suddenly unresponsive #594

Closed amrelnag closed 1 hour ago

amrelnag commented 1 hour ago

Left Module stopped working, even while connected through USB. When I turn bluetooth on, the Fn LED quickly blink green once and then the left module is unresponsive.

I tried the bootloader, but it is also unresponsive, doesn't blink white like the right module.

Battery should be well charged as I left it charging overnight. Has anyone faced this before?

KinesisCorporation commented 1 hour ago

Hmm. That sounds like a hardware failure of some kind. Please submit a ticket and we'll get it sorted for you. Sorry!

https://kinesis-ergo.com/support/contact-a-technician/

amrelnag commented 1 hour ago

Already cut a ticket #E-27362, thanks for the response.

KinesisCorporation commented 1 hour ago

great!