Closed GauravPatni closed 3 years ago
In an effort to improve our customer support experience and in recognition that our support backlog on GitHub has historically exceeded the capacity of our engineering team, we have taken the difficult decision to focus on the most contemporary issues reported and to close all others without confirmation of resolution.
Our belief is that issues which have remained unresolved and unaltered for extended periods of time are less likely to continue to pose a significant problem to the user than when they were originally filed. More contemporary issues however may still be relevant and hence are more appropriate to prioritize.
For those users who remain interested in resolution of a reported issue that was closed, we are encouraging usage of our developer portal forums [https://forum.lora-developers.semtech.com/] and commercial support portal [https://semtech.force.com/ldp/ldp_support] as the preferred avenues to receive support. We will continue to monitor the GitHub issue trackers as well, but want to encourage all users to take advantage of the increased community presence on the developer portal. For commercial customers, we highly recommend using the commercial support portal which is uniquely tailored to service such support requests.
Dear Support team,
I am using SX1301 based concentrator in my product. My Application requirement is to change/modify IF8 channel frequency & SF while the system is running. What is the recommended way to do this? Do I need to reset SX1301 & reinitialize (as it may take time for calibration & other settings etc )? or I can change this setting without resetting SX1301 ?
Please help.
Thanks, Gaurav