Can't log in, even after resetting password

Mermaid-Chart / issue-tracker

Other

11 stars 2 forks source link

Can't log in, even after resetting password #68

Open stephanvanhugten opened 6 months ago

stephanvanhugten commented 6 months ago

Go to https://www.mermaidchart.com/app/login
Try to log in with auto-filled credentials
Getting a toast "Sorry, invalid login credentials. Please try again."
Reset password
System says "Password reset successful". (BTW, it also says "New password can't be the same as old password")
Try to login again
"Sorry, invalid login credentials. Please try again."
Manually typing credentials worked on Edge but not Chrome.

Issue was found of Edge and Chrome at first.

jgreywolf commented 6 months ago

@stephanvanhugten A couple of questions:

To be clear, are you saying that it does work in Edge?
Have you ever been able to login? Im wondering if you still need to verify email.

FYI - we are in the middle of a extensive rewrite of the signup/signin flow that should resolve these issues, and should be released within the next week or two