While attempting an installation using a FAT32-formatted SD card, I encountered the following error:
Error: reading/opening the file release information. Unable to read the file release information.
The installation process fails immediately after this message. I am including a screenshot of the error message for reference.
Steps to Reproduce:
Format an SD card to FAT32.
Copy the necessary files for installation to the SD card.
Add patches
Start the installation process.
Expected Behavior:
The installation should proceed without issues and read the release information file correctly.
Observed Behavior:
The installation fails with an error stating it’s unable to read the release information file. After trying multiple times, even extracting the files using 2 different operating systems.
Let me know if there’s any additional detail you’d like to include, like log files or the exact platform you’re using. This draft should provide a clear starting point for the maintainers.
Add M.I.B LOG file to your report
No log file present on SD Card
While attempting an installation using a FAT32-formatted SD card, I encountered the following error:
The installation process fails immediately after this message. I am including a screenshot of the error message for reference.
Steps to Reproduce:
Expected Behavior: The installation should proceed without issues and read the release information file correctly.
Observed Behavior: The installation fails with an error stating it’s unable to read the release information file. After trying multiple times, even extracting the files using 2 different operating systems.
Environment Details: • SD Card Format: FAT32 • Device/Platform: 17A 035 869 • Installed Software Version: MEN2_EU_VWGPx_P8050L
Let me know if there’s any additional detail you’d like to include, like log files or the exact platform you’re using. This draft should provide a clear starting point for the maintainers.
Add M.I.B LOG file to your report No log file present on SD Card
Screenshots