fingerprint operation canceled - Then Throws Alert Saying Authentication Failed Cancelled

billycomic commented 6 years ago

Do you have a question ?

Please go to Gitter and ask here. Avoid submitting support requests as issues on Github. If you have trouble installing this plugin, please ask on Gitter first.

Description

What did you do? I am calling the Fingerprint.prototype.show() method.
What did happen? Sometimes it will wait and capture my fingerprint, but mostly the fingerprint modal states "Fingerprint Operation Canceled" and then closes and throws the alert from the App Code "Authentication Failed Cancelled"
What did you expect to happen? To always capture the fingerprint once the modal is launched and to wait, not cancel and throw error.
Type of issue (bug, feature request) bug

Environment

Plugin version 1.3.8
Build environment (cordova info) cordova -v 7.1.0
cordova platform ls Installed platforms: android 6.3.0 Available platforms: blackberry10 ~3.8.0 (deprecated) browser ~5.0.0 ios ~4.5.1 osx ~4.0.1 ubuntu ~4.3.4 (deprecated) webos ~3.7.0 windows ~5.0.0 www ^3.12.0
Logs

Not sure where to capture these logs.

NiklasMerz commented 6 years ago

Does this happen on Android or iOS? Could you please post some logs from the Javascript console, Xcode or Logcat?

NiklasMerz commented 6 years ago

I am closing this issue, because it is inactive for some time. If you still have this problem, feel free to contact developers on Gitter.

Thank you

michael87 commented 5 years ago

I have some extra information:

`

11-07 16:37:50.012 25838 25941 V Fingerprint: Init Fingerprint 11-07 16:37:50.018 25838 25941 V Fingerprint: Fingerprint action: isAvailable 11-07 16:37:50.020 25838 25941 W CordovaPlugin: Attempted to send a second callback for ID: Fingerprint1482536722 11-07 16:37:50.020 25838 25941 W CordovaPlugin: Result was: "finger" 11-07 16:37:50.043 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.044 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:50.070 25838 25945 D NetworkSecurityConfig: No Network Security Config specified, using platform default 11-07 16:37:50.113 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.133 25838 25838 D SystemWebChromeClient: file:///android_asset/www/js/jquery.mobileapp.js: Line 1308 : Uncaught TypeError: window.FirebasePlugin.clearAllNotifications is not a function 11-07 16:37:50.133 25838 25838 I chromium: [INFO:CONSOLE(1308)] "Uncaught TypeError: window.FirebasePlugin.clearAllNotifications is not a function", source: file:///android_asset/www/js/jquery.mobileapp.js (1308) 11-07 16:37:50.137 25838 25895 E AndroidProtocolHandler: Unable to open asset URL: file:///android_asset/www/images/logo-128.png 11-07 16:37:50.138 25838 25895 E AndroidProtocolHandler: Unable to open asset URL: file:///android_asset/www/images/logo-192.png 11-07 16:37:50.198 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.208 25838 25838 D CordovaWebViewImpl: onPageFinished(file:///android_asset/www/index.html) 11-07 16:37:50.294 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.348 25838 25941 V Fingerprint: Fingerprint action: authenticate 11-07 16:37:50.353 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.353 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.353 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.358 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.358 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.358 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.361 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.361 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.361 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.361 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.363 1386 1386 D TrustyKeymaster: Device received add_rng_entropy 11-07 16:37:50.364 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 20 msg size 24 11-07 16:37:50.364 1386 1386 E TrustyKeymaster: Received 4 byte response 11-07 16:37:50.365 1386 1386 D TrustyKeymaster: Device received begin 11-07 16:37:50.365 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 229 msg size 233 11-07 16:37:50.366 1386 1386 E TrustyKeymaster: Received 52 byte response 11-07 16:37:50.369 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.369 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.370 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.383 25838 25941 W PluginManager: THREAD WARNING: exec() call to Fingerprint.authenticate blocked the main thread for 36ms. Plugin should use CordovaInterface.getThreadPool(). 11-07 16:37:50.434 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.452 25838 25838 D SystemWebChromeClient: file:///android_asset/www/bower_components/jquery/dist/jquery.js: Line 9064 : Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/. 11-07 16:37:50.452 25838 25838 I chromium: [INFO:CONSOLE(9064)] "Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.", source: file:///android_asset/www/bower_components/jquery/dist/jquery.js (9064) 11-07 16:37:50.459 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.459 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.460 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.465 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.465 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.465 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.467 1386 1386 D TrustyKeymaster: Device received add_rng_entropy 11-07 16:37:50.467 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 20 msg size 24 11-07 16:37:50.468 1386 1386 E TrustyKeymaster: Received 4 byte response 11-07 16:37:50.468 1386 1386 D TrustyKeymaster: Device received begin 11-07 16:37:50.468 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 229 msg size 233 11-07 16:37:50.468 1386 1386 E TrustyKeymaster: Received 52 byte response 11-07 16:37:50.473 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.473 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.473 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.526 25838 25941 V Fingerprint: Fingerprint action: isAvailable 11-07 16:37:50.527 25838 25843 I zygote : Do partial code cache collection, code=61KB, data=57KB 11-07 16:37:50.527 1386 1386 D TrustyKeymaster: Device received abort 11-07 16:37:50.527 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 8 msg size 12 11-07 16:37:50.527 1386 1386 E TrustyKeymaster: Received 4 byte response 11-07 16:37:50.527 25838 25941 W CordovaPlugin: Attempted to send a second callback for ID: Fingerprint1482536729 11-07 16:37:50.527 25838 25941 W CordovaPlugin: Result was: "finger" 11-07 16:37:50.529 25838 25843 I zygote : After code cache collection, code=61KB, data=57KB 11-07 16:37:50.529 25838 25843 I zygote : Increasing code cache capacity to 256KB 11-07 16:37:50.544 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.550 25838 25838 D FingerprintAuthDialog: disableBackup: true 11-07 16:37:50.598 1580 1580 D FingerprintHal: ----------------> fingerprint_get_auth_id -----------------> 11-07 16:37:50.598 1580 1580 D FingerprintHal: ----------------> fingerprint_get_auth_id auth id 6b8b4567327b23c6-----------------> 11-07 16:37:50.598 1697 1697 V FingerprintService: startAuthentication(nl.demo.customer) 11-07 16:37:50.598 1697 1697 V FingerprintService: starting client AuthenticationClient(nl.demo.customer), initiatedByClient = true) 11-07 16:37:50.598 1697 1697 W FingerprintService: client nl.demo.customer is authenticating... 11-07 16:37:50.613 25838 25941 V Fingerprint: Fingerprint action: authenticate 11-07 16:37:50.617 25838 25843 I zygote : Do full code cache collection, code=63KB, data=80KB 11-07 16:37:50.617 25838 25843 I zygote : After code cache collection, code=49KB, data=49KB 11-07 16:37:50.618 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.619 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.619 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.621 1439 2118 D gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 5804032 11-07 16:37:50.621 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.621 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.621 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.624 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.624 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.624 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.625 1386 1386 D TrustyKeymaster: Device received add_rng_entropy 11-07 16:37:50.625 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 20 msg size 24 11-07 16:37:50.625 1386 1386 E TrustyKeymaster: Received 4 byte response 11-07 16:37:50.626 1386 1386 D TrustyKeymaster: Device received begin 11-07 16:37:50.626 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 229 msg size 233 11-07 16:37:50.626 1386 1386 E TrustyKeymaster: Received 52 byte response 11-07 16:37:50.627 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.627 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.628 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.628 1439 17048 D gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 5804032 11-07 16:37:50.630 25838 25941 W PluginManager: THREAD WARNING: exec() call to Fingerprint.authenticate blocked the main thread for 17ms. Plugin should use CordovaInterface.getThreadPool(). 11-07 16:37:50.634 1439 17048 D gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 5804032 11-07 16:37:50.694 1386 1386 D TrustyKeymaster: Device received abort 11-07 16:37:50.694 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 8 msg size 12 11-07 16:37:50.694 1386 1386 E TrustyKeymaster: Received 4 byte response 11-07 16:37:50.726 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.738 25838 25838 D SystemWebChromeClient: file:///android_asset/www/index.html: Line 76 : Initializing without device :( 11-07 16:37:50.738 25838 25838 I chromium: [INFO:CONSOLE(76)] "Initializing without device :(", source: file:///android_asset/www/index.html (76) 11-07 16:37:50.740 25838 25838 D SystemWebChromeClient: file:///android_asset/www/js/jquery.mobileapp.js: Line 1308 : Uncaught TypeError: window.FirebasePlugin.clearAllNotifications is not a function 11-07 16:37:50.740 25838 25838 I chromium: [INFO:CONSOLE(1308)] "Uncaught TypeError: window.FirebasePlugin.clearAllNotifications is not a function", source: file:///android_asset/www/js/jquery.mobileapp.js (1308) 11-07 16:37:50.772 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:50.784 24604 25320 W ctxmgr : [AclManager]No 2 for (accnt=account#-517948760#, com.google.android.gms(10013):IndoorOutdoorProducer, vrsn=12874000, 0, 3pPkg = null , 3pMdlId = null , pid = 24604). Was: 3 for 57, account#-517948760# 11-07 16:37:50.892 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:50.896 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:50.909 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.909 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.909 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.912 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.912 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.913 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.915 1386 1386 D TrustyKeymaster: Device received add_rng_entropy 11-07 16:37:50.915 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 20 msg size 24 11-07 16:37:50.915 1386 1386 E TrustyKeymaster: Received 4 byte response 11-07 16:37:50.916 1386 1386 D TrustyKeymaster: Device received begin 11-07 16:37:50.917 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 229 msg size 233 11-07 16:37:50.917 1386 1386 E TrustyKeymaster: Received 52 byte response 11-07 16:37:50.919 1386 1386 D TrustyKeymaster: Device received get_key_characteristics 11-07 16:37:50.919 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 201 msg size 205 11-07 16:37:50.921 1386 1386 E TrustyKeymaster: Received 160 byte response 11-07 16:37:50.940 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:50.967 1386 1386 D TrustyKeymaster: Device received abort 11-07 16:37:50.967 1386 1386 E TrustyKeymaster: calling trusty_keymaster_call insize 8 msg size 12 11-07 16:37:50.967 1386 1386 E TrustyKeymaster: Received 4 byte response 11-07 16:37:51.019 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:51.027 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:51.063 25838 25838 D FingerprintAuthDialog: disableBackup: true 11-07 16:37:51.133 1580 1580 D FingerprintHal: ----------------> fingerprint_get_auth_id -----------------> 11-07 16:37:51.133 1580 1580 D FingerprintHal: ----------------> fingerprint_get_auth_id auth id 6b8b4567327b23c6-----------------> 11-07 16:37:51.133 1697 1697 V FingerprintService: startAuthentication(nl.demo.customer) 11-07 16:37:51.133 1697 1697 V FingerprintService: request stop current client nl.demo.customer 11-07 16:37:51.134 1580 1580 D FingerprintHal: ----------------> fingerprint_cancel -----------------> 11-07 16:37:51.134 1580 1580 D android.hardware.biometrics.fingerprint@2.1-service: onError(5) 11-07 16:37:51.135 1697 1697 W FingerprintService: client nl.demo.customer is no longer authenticating 11-07 16:37:51.136 1697 1697 V FingerprintService: Done with client: nl.demo.customer 11-07 16:37:51.136 1697 1697 V FingerprintService: handleError(client=nl.demo.customer, error = 5) 11-07 16:37:51.136 1697 1697 V FingerprintService: start pending client nl.demo.customer 11-07 16:37:51.136 1697 1697 V FingerprintService: starting client AuthenticationClient(nl.demo.customer), initiatedByClient = false) 11-07 16:37:51.137 1697 1697 W FingerprintService: client nl.demo.customer is authenticating... 11-07 16:37:51.201 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:51.276 1450 1450 D SurfaceFlinger: duplicate layer name: changing Fingerprint Authentication to Fingerprint Authentication#1 11-07 16:37:51.292 1439 17048 D gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 5804032 11-07 16:37:51.301 1439 17048 D gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 5804032 11-07 16:37:51.308 1439 2118 D gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 5804032 11-07 16:37:51.354 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:51.441 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:51.665 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:51.673 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:51.773 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:51.845 25838 25838 I chatty : uid=10083(nl.demo.customer) identical 1 line 11-07 16:37:51.910 25838 25838 W zygote : Attempt to remove non-JNI local reference, dumping thread 11-07 16:37:52.965 25838 25838 D SystemWebChromeClient: : Line 30 : Cancelled 11-07 16:37:52.965 25838 25838 I chromium: [INFO:CONSOLE(30)] "Cancelled", source: (30) 11-07 16:37:52.971 1697 1697 V FingerprintService: stop client nl.demo.customer 11-07 16:37:52.971 1580 1580 D FingerprintHal: ----------------> fingerprint_cancel -----------------> 11-07 16:37:52.971 1580 1580 D android.hardware.biometrics.fingerprint@2.1-service: onError(5) 11-07 16:37:52.971 1697 1697 W FingerprintService: client nl.demo.customer is no longer authenticating 11-07 16:37:52.972 1697 1697 V FingerprintService: Done with client: nl.demo.customer 11-07 16:37:52.972 1697 1697 V FingerprintService: handleError(client=nl.demo.customer, error = 5) 11-07 16:37:52.988 25838 25912 D EGL_emulation: eglMakeCurrent: 0xf22e4a40: ver 3 0 (tinfo 0xe7a404e0) 11-07 16:37:53.777 24644 24653 E ReloadingLock: Finalizing LOCKED Token[shortcuts 2018-11-07 16:37:42.742] 11-07 16:37:53.973 24644 25137 I EventLogSendingHelper: Sending log events. 11-07 16:37:54.817 24604 24604 I BeaconBle: Scan : No clients left, canceling alarm. 11-07 16:37:55.762 25838 25992 I FirebaseCrash: Sending crashes 11-07 16:37:57.640 1431 1615 E audio_hw_generic: pcm_write failed cannot write stream data: I/O error 11-07 16:37:58.539 1580 1586 E FingerprintHal: fingerprint event listener at unexpected state 00 11-07 16:37:58.629 1580 1586 D FingerprintHal: fingerprint ID 0 off 11-07 16:37:58.885 1697 1713 E memtrack: Couldn't load memtrack module 11-07 16:37:58.885 1697 1713 W android.os.Debug: failed to get memory consumption info: -1 11-07 16:37:58.901 1697 1713 E memtrack: Couldn't load memtrack module 11-07 16:37:58.901 1697 1713 W android.os.Debug: failed to get memory consumption info: -1 11-07 16:37:59.350 1580 1586 E FingerprintHal: fingerprint event listener at unexpected state 00 11-07 16:37:59.438 1580 1586 D FingerprintHal: fingerprint ID 0 off `

NiklasMerz commented 5 years ago

Maybe solved with the refactor of #179

NiklasMerz commented 4 years ago

Closed since #179 probably fixed this issue. Thank you for contributing!

NiklasMerz / cordova-plugin-fingerprint-aio