Nothing work except screen flashing

[iunewind]

Describe the bug Im bough osltt with osrtt half years ago, and used osrtt long time - its works well. OSLTT used just now (need measure lag of projector, osrtt not working correct because lag too big). Im try to follow first "monitor" instruction from readme, but its seems not working for my.

I installed the driver, ran the program, put the device with the sensor against the screen, pressed the “monitor” button and the start button. The screen went black with the fps counter in the corner. Then I pressed the button on the device and nothing happens. I can click the mouse - then the screen flashes, but nothing else happens. After exiting by ESC no result appears. I have tried changing modes - nothing works except black screen and white flashes. When closing the program it always gives an error Safe handle has been closed no matter im tried start any test or no.

Maybe im forgot some steps?

Desktop (please complete the following information): Windows 11, last updates, 14700k, giga z790 gaming x, 64gb ddr5, rtx 4090 (all drivers updated)

[andymanic]

Hi there - when you press the button, can you try holding it for a second to see if that starts the test?

[iunewind]

Hi there - when you press the button, can you try holding it for a second to see if that starts the test?

Tryed this many times - no difference, nothing happen.

[andymanic]

Gotcha. When the DirectX window opens (when the screen goes black), can you/have you tried waiting ~30 seconds for the FPS counter to stabilise around 1000 FPS?

[iunewind]

Gotcha. When the DirectX window opens (when the screen goes black), can you/have you tried waiting ~30 seconds for the FPS counter to stabilise around 1000 FPS?

Just tried to wait. No difference. And FPS stablize on 1000 in first seconds - its about 2-3sec and its show FPS 1000 with 1fps floating. CPU ussage about 1%.

[andymanic]

Ok, thank you for checking anyway. Can you tell me what firmware version your board is reporting in the top bar? Also, can you check if any of the other modes work, like the mouse testing mode? That would mean plugging in the mic, putting it next to your mouse, starting the mouse test, clicking a few times, then pressing the button on the tool to end the test. If that doesn't work then it's likely a firmware issue with the unit that we should be able to fix pretty easily.

[iunewind]

Its orange FW: N/A in top right of bar, probably "n/a" its not good? :) and yep, mouse test not working - when i start "Device connection" changed to "Test running" but nothing happen. ie, when im click mouse nothing not changed, when im click on device nothing happen, when im stop test by clicking button in programm - no result appeared.

[iunewind]

also, when im plug deivce, its detected like usb flash "Arduiono" with files CURRENT.UF2 index.html INFO_UF2.txt

[andymanic]

Yep that's not right! To reflash the firmware, close the main software and open OSLTTFlashTool.exe found in C:\OSLTT, and hit Flash OSLTT. You should hear the board disconnect and reconnect, then you can open the main software again and it should tell you the firmware version and work as normal. Let me know if it doesn't!

[iunewind]

Found OSLTTFlashTool.exe, its just 12kb size. When im start it nothing happen, sound of usb connect also not happend. Im tryed also to start as admin and change usb port. No difference.

[iunewind]

also tried to start from command prompt - nothing, no any status strings or error code

[andymanic]

Ok, something isn't right so it'll be better to do it manually so that you can at least see any error messages. In command prompt can you run: C:\OSLTT\arduinoCLI\arduino-cli.exe board list then: C:\OSLTT\arduinoCLI\arduino-cli.exe upload --port COM3 --fqbn Seeeduino:samd:seeed_XIAO_m0 -i C:\OSLTT\arduinoCLI\OSLTT_1.4.ino.bin where you replace COM3 with whatever COM port your board is using on your system. This should flash the board, and if not it should at least show an error message that we can use.

[iunewind]

c:\OSLTT>C:\OSLTT\arduinoCLI\arduino-cli.exe board list Port Protocol Type Board Name FQBN Core COM4 serial Serial Port (USB) Seeeduino XIAO Seeeduino:samd:seeed_XIAO_m0 Seeeduino:samd

in second command its error

c:\OSLTT>C:\OSLTT\arduinoCLI\arduino-cli.exe upload --port COM4 --fqbn Seeeduino:samd:seeed_XIAO_m0 -i Error: flag needs an argument: 'i' in -i Usage: arduino-cli upload [flags]

[andymanic]

Oh sorry my bad, the file name needs to be in quotes like "C:\OSLTT\arduinoCLI\OSLTT_1.4.ino.bin"

[iunewind]

nope, my bad - im not understant that two string its one command : ) its looked flashed c:\OSLTT>C:\OSLTT\arduinoCLI\arduino-cli.exe upload --port COM4 --fqbn Seeeduino:samd:seeed_XIAO_m0 -i C:\OSLTT\arduinoCLI\OSLTT_1.4.ino.bin Atmel SMART device 0x10010005 found Device : ATSAMD21G18A Chip ID : 10010005 Version : v1.1 [Arduino:XYZ] Nov 27 2019 16:35:59 Address : 8192 Pages : 3968 Page Size : 64 bytes Total Size : 248KB Planes : 1 Lock Regions : 16 Locked : none Security : false Boot Flash : true BOD : true BOR : true Arduino : FAST_CHIP_ERASE Arduino : FAST_MULTI_PAGE_WRITE Arduino : CAN_CHECKSUM_MEMORY_BUFFER Erase flash done in 0.823 seconds

Write 43200 bytes to flash (675 pages) [==============================] 100% (675/675 pages) done in 0.351 seconds

Verify 43200 bytes of flash with checksum. Verify successful done in 0.058 seconds CPU reset.

[iunewind]

FW 1.4, now, device flash green led :) its not happen before )

[andymanic]

Excellent! That should be working as normal now

[iunewind]

FW 1.4, now, device flash green led :) its not happen before ) And yes, monitors test pass ok, with result after testing, looks its works fine now.Thanks a lot! )

[andymanic]

Perfect, glad we've got it working. Will close this issue as it's resolved - but if you have any other issues please do let me know!