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Particular / ServiceControl

Backend for ServiceInsight and ServicePulse
https://docs.particular.net/servicecontrol/
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Log / audit what user / identity executed an (write) action #2836

Open TraGicCode opened 2 years ago

TraGicCode commented 2 years ago

Hello,

It would be nice if users had to authenticate and that could be used to audit what users perform what actions. Right now i feel as if there is no visibility in what users are doing what.

I want to be able to see:

tmasternak commented 2 years ago

Hi, @TraGicCode thank you for opening the issue. I think you are right that better support for authentication and authorization (e.g. roles) would be a necessary step to enable such an auditing functionality.

I've marked this issue as a potential feature to be added in the future. We will share any updates in the description so that you get notified.

ramonsmits commented 1 year ago

@TraGicCode There are basically 2 separate things:

  1. Access control
  2. Auditing of tasks

For clarity, this issue focusses on the 2nd

YurivanRuler commented 1 year ago

Hi, I would find the functionality of auditing tasks very useful. As discussed with @ramonsmits in a Particular Support Ticket we experienced some issues with deleting large message groups. We lacked insight in what happened in the system after starting the deletion task in the UI. After some months of repeately restarting the deletion task the issue resolved itself without human interaction (as far as I know). It would be nice to have some insight in what tasks are initiated by users.