I'm going to be speaking to Paul McCloud, Head of Product Engineering at ResearchGate. Apparently ResearchGate has replaced a lot of their own tools with PostHog, which is nice. They're also a big customer! Very nice!
I'll be speaking with him for a case study, so here are some....QUESTIONS.
General
Tell me about your role, and what ResearchGate does?
What sort of clients/users do you have?
Product Engineering is a sort of new title. How do you define it?
What's your team like, personally and at large?
What's your background?
Discovery
How did you find PostHog and what was your original use-case?
Who uses PostHog internally?
What tools do you use most? Why?
What were the first things you did when setting up PostHog?
How was our CS team during this time?
Usage
How have you found the platform to set up and use?
What sorts of insights have you gained?
Do you try out betas?
How has usage grown over time?
Were you able to replace any existing tools?
What other tools have we NOT replaced?
Story
Can you give me an example of a specific use you've had for PostHog?
Was there a particular insight or experiment you did that was useful?
I'm going to be speaking to Paul McCloud, Head of Product Engineering at ResearchGate. Apparently ResearchGate has replaced a lot of their own tools with PostHog, which is nice. They're also a big customer! Very nice!
I'll be speaking with him for a case study, so here are some....QUESTIONS.
General
Discovery
Usage
Story