Closed corywatilo closed 3 days ago
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I do not think we should default this to 100%. That doesn't reflect any use-case we are trying to meet here.
How is this not the expected config for almost every b2b saas / standard "Product Analytics" use case? (think about what percentage of people are coming from competitors to get an apples to apples comparison) @raquelmsmith
Why don't we get this in for now to avoid current confusion CS is hearing from potential customers, then we can address the root of it in whatever we decide in https://github.com/PostHog/company-internal/issues/1421?
But regardless, we set the threshold pretty low so it will trigger for pretty much anyone who interacts with it, thus revealing how to get it cheaper.
How is this not the expected config for almost every b2b saas / standard "Product Analytics" use case? (think about what percentage of people are coming from competitors to get an apples to apples comparison)
Every b2b saas company has a website that they are probably tracking with GA or something else, ya?
How is this not the expected config for almost every b2b saas / standard "Product Analytics" use case? (think about what percentage of people are coming from competitors to get an apples to apples comparison)
Every b2b saas company has a website that they are probably tracking with GA or something else, ya?
Yes, definitely, they need personless even though they might not know it. And the buying decision for the website and internal product are rarely (in my experience selling here) made at the same time, or given the same weight in choosing amongst competitors. For small teams or startups, that may well be considered early on, but for any company > 10 or 20 people, there is one team driving the decision, usually a product or eng team. And given that Product Analytics is our flagship product, those buyers are the most qualified and, unfortunately, stand to be the most confused / misled by the current framing.
Closing in lieu of https://github.com/PostHog/posthog.com/issues/8844
Move the slider and you'll see a notice about how to get cheaper analytics.
Click it and you'll get a panel explaining the use cases and if you're able to get cheaper analytics.
The messaging in this callout can be consolidated with the "help me calculate this" language, but we can clean this all up after we figure out what we're doing with the blog post. And I'm also planning an add-ons section of the pricing tab where we go into detail about how each of the add-ons work, this being one of them (with visualizations and all).