Plan a ticket intervention

Probesys / bileto

The ergonomic ticketing tool for managing your Help Desk.

https://bileto.fr

GNU Affero General Public License v3.0

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Open marien-probesys opened 1 year ago

marien-probesys commented 1 year ago

As technical,
I want to plan a ticket intervention,
so I can detail what I will do, plan the spent time and have an event in my calendar.

Requirements / comments:

the planned hours must not be deducted from the contract while they are not spent

marien-probesys commented 1 year ago

We could generate an ICS calendar with the list of interventions for each technician.