As a user of Complaint Manager
I want to always see people's initials reflected in the avatar
So that I am not confused who I am assigning tasks to
Business Context:
We had user feedback from Hawaii that initials in the system were not standardized (sometimes first/last name, sometimes first 2 letters of first name). After doing a spike (#534), we determined that the initials are coming from the user's email which we get from Okta. We take the Okta email (called "nickname") and parse out the first two letters of the email and display those as the initials. In order to fix this, we will need to look into Okta dashboard and and set up a method to retrieve the user name as well as their nickname and adjust our Okta API call in the app to retrieve this data.
In Scope
Go into Okta dashboard
Set up a method to retrieve the user name as well as their nickname
Adjust our Okta API call in the app to retrieve this data
Out of Scope
Open Questions
Mockups
Acceptance Criteria
Scenario:
Given I am in the "all cases" page
When I look at the assigned to column
Then I always see the initials reflected for the user's first and last name
Scenario:
Given
When
Then
Notes
Checklist
Kickoff
[ ] We have we indicated which organizations and user permissions require this
[ ] We have indicated whether we have any dependencies to other cards/work
[ ] We have indicated which environment this can be tested in
[ ] We have included a mockup if this is design related
[ ] We have included clear ACs to test it
[ ] We have estimated the story
Deskcheck
[ ] This work has been demoed in CI (or higher) and led by the dev pair who worked on this card
User Story
As a user of Complaint Manager I want to always see people's initials reflected in the avatar So that I am not confused who I am assigning tasks to
Business Context:
We had user feedback from Hawaii that initials in the system were not standardized (sometimes first/last name, sometimes first 2 letters of first name). After doing a spike (#534), we determined that the initials are coming from the user's email which we get from Okta. We take the Okta email (called "nickname") and parse out the first two letters of the email and display those as the initials. In order to fix this, we will need to look into Okta dashboard and and set up a method to retrieve the user name as well as their nickname and adjust our Okta API call in the app to retrieve this data.
In Scope
Out of Scope
Open Questions
Mockups
Acceptance Criteria
Scenario: Given I am in the "all cases" page When I look at the assigned to column Then I always see the initials reflected for the user's first and last name
Scenario: Given When Then
Notes
Checklist
Kickoff
Deskcheck