[BUG] Error when start Rare GUI in Windows 11

[homarck]

Describe the bug

After install version 1.10.11, it show error message when start.

To Reproduce

Steps to reproduce the behavior:

1. Install Rare-1.10.11.msi
2. Run Rare.exe
3. See error

Expected behavior

When double clicking rare.exe, it should launch rare launcher.

Screenshots

System information

Please complete the following information

• Operating system: Windows 11 version 23H2
• Version: Rare-1.10.3.msi
• Installation method: .msi

Error message

Rare_24-09-04--01-42.log

[loathingKernel]

Try the latest pre-release from here. If the problem persists, we possibly need to make a new release to update the legendary version bundled with Rare.

[homarck]

Try the latest pre-release from here. If the problem persists, we possibly need to make a new release to update the legendary version bundled with Rare.

Hi, I just tested the latest pre-release and still have problem

Rare_24-09-05--21-51.log

[loathingKernel]

I made a new pre-release today with the latest legendary https://github.com/RareDevs/Rare/releases/tag/1.10.11.371. I am not sure if this is going to fix anything, but since I am unable to reproduce the issue, it is worth a try.

You could also try using legendary from the CLI and see if it has the same problem with showing the list of the games in your account. It could tell us if it is problem with legendary or Rare and point us towards that the root cause.

[homarck]

Hi, just an update for the latest pre-release. I downloaded the zip version and extracted to run rare.exe inside. This time no error message and I can see the GUI without problem. Then I download the msi version to install and run but this time it hold in the Launching windows. I need to kill the rara.exe task from task manager. Then go back to run the rare.exe in the extracted zip folder and got same problem. Afterward I uninstalled the msi version and run the zip version again but problem still exist. I attached the log for the success login and failed log for your reference. Please note that I don't have the error prompt in this release.

Rare_24-09-05--22-41.log Rare_24-09-05--22-19.log

[loathingKernel]

So according to your description and through the successful log, I can see that Rare showed its window. I cannot see an error in the failed log, just that it got stuck. Other than waiting longer for it to do something, you could try to run Rare with the --debug argument. It might provide more information in the debug log. I still think this could be an issue with Rare, and I hope I can somehow reproduce it.

Could you try legendary from the command line and see how it behaves, and could you find out which game is Cajun as it seems like it lacks the necessary metadata.

[loathingKernel]

Could you delete %USERPROFILE%\.config\legendary\assets.json and try launching Rare again as described in this issue? https://github.com/derrod/legendary/issues/633

[homarck]

Thanks! All good after deleted the file assets.json from the mentioned path. Thanks a lot for your help!