Investigación y Análisis

[EdissonGirald0]

• Investigación sobre las necesidades y preferencias de los estudiantes de politécnico Grancolombiano.

• Análisis de la competencia y los bots existentes en WhatsApp.

• Identificación de los requisitos del negocio y las funcionalidades clave del bot.

[EdissonGirald0]

en esta primera parte consignaremos las investigaciones realizadas para darle forma a el proyecto

[andresm9]

Creating a WhatsApp bot involves using a chatbot development platform and connecting it to your WhatsApp Business account. Here's a breakdown of the key steps:

1. Platform Selection: Choose a chatbot development platform that suits your needs. There are options with free plans or trials, like Landbot.

2. WhatsApp Business Account: You'll need a verified WhatsApp Business account to connect your bot. This involves a Facebook Business Manager account and a phone number for verification.

3. Building the Bot: The platform will provide tools to design your bot's conversation flow. You can define what questions it asks, what answers it provides, and how it responds to user input.

4. Testing and Deployment: Once you've built your bot, test it thoroughly within the platform before deploying it to your WhatsApp Business account.

Remember, this is a simplified overview. The specific steps might vary depending on the platform you choose.

[EdissonGirald0]

Create a WhatsApp bot: alternatives and additional details

It is true that creating a WhatsApp bot generally involves the steps mentioned:

1. Platform Selection: Choose a chatbot development platform that fits your needs.
2. WhatsApp Business Account: Get a verified WhatsApp Business account.
3. Creation of the bot: Design the conversation flow of the bot on the chosen platform.
4. Testing and deployment: Test the bot and then deploy it to the WhatsApp Business account.

However, there are other alternatives for each step:

1. Platforms:

• Bookstores:

  • Baileys: Offers greater flexibility and control over the bot, but requires programming knowledge.
  • WhatsappWeb: Allows you to create simple bots without the need to program.

• Online tools:

  • Chatfuel: Intuitive and easy-to-use interface, ideal for beginners.
  • ManyChat: Powerful and with advanced options, such as integration with Facebook Messenger.

2. WhatsApp Business account:

• Alternatives:
  • WhatsApp API: Allows you to connect your bot to WhatsApp without the need for a Business account.
  • Service Providers: Some companies offer bot creation and management services that include the Business account.

3. Bot creation:

• Conversational approach:

  • Branching Dialogs: Design different responses based on the user's choices.
  • Decision tree: Structure the conversation flow in a logical and hierarchical way.

• Tool Integration:

  • Conversational AI: Improve the naturalness and fluidity of the bot.
  • Third-party APIs: Add functionalities such as payments or reservations.

4. Testing and implementation:

• Exhaustive tests: Simulate different interaction scenarios with the bot.
• Monitoring and analysis: Measure bot performance and make adjustments.

In summary:

• There are various options to create a WhatsApp bot, from platforms with visual interfaces to libraries that require programming.
• Choosing the best alternative will depend on your needs, budget and technical skills.
• It is important to spend time planning, designing, testing and optimizing the bot to ensure its success.

Additional resources:

• Bookstores:
  • Baileys: https://github.com/WhiskeySockets/Baileys
  • WhatsappWeb: https://docs.mikrosystem.net/docs/whatsapp-web-api
• Online tools:
  • Chatfuel: https://chatfuel.com/
  • ManyChat: https://manychat.com/
• Service providers:
  • Dialogflow: https://cloud.google.com/dialogflow/
  • Rasa: https://rasa.com/