Facebook messages not appear on Rocket Chat Livechat

[thevops]

• I configured Omni Channel.
• I have API key and secret, logged facebook account. It appears in Livechat configurations with little slider (green color) like there https://rocket.chat/docs/administrator-guides/livechat/omnichannel-integration/

But If I send message on facebook to my funpage it doesnt appear on Rocket. In logs there is only:

lis 06 08:27:25 HOSTNAME rocket[13954]: === UnHandledPromiseRejection === lis 06 08:27:25 HOSTNAME rocket[13954]: TypeError: Cannot read property 'department' of undefined lis 06 08:27:25 HOSTNAME rocket[13954]: at Promise.asyncApply (app/livechat/server/lib/Livechat.js:118:25) lis 06 08:27:25 HOSTNAME rocket[13954]: at /home/rocket/app/rocketchat/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 lis 06 08:27:25 HOSTNAME rocket[13954]: => awaited here: lis 06 08:27:25 HOSTNAME rocket[13954]: at Function.Promise.await (/home/rocket/app/rocketchat/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/pr lis 06 08:27:25 HOSTNAME rocket[13954]: at Promise.asyncApply (app/livechat/server/lib/Livechat.js:143:9) lis 06 08:27:25 HOSTNAME rocket[13954]: at /home/rocket/app/rocketchat/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 lis 06 08:27:25 HOSTNAME rocket[13954]: --------------------------------- lis 06 08:27:25 HOSTNAME rocket[13954]: Errors like this can cause oplog processing errors. lis 06 08:27:25 HOSTNAME rocket[13954]: Setting EXIT_UNHANDLEDPROMISEREJECTION will cause the process to exit allowing your service to automatically restart the process lis 06 08:27:25 HOSTNAME rocket[13954]: Future node.js versions will automatically exit the process

But im not sure that it's connected with this facebook problem. How can I increase logging level?

[thevops]

never mind :D its working. I had to wait few hours to success.