ServiceNowDevProgram / 911-Dispatcher-Workspace

https://github.com/ServiceNowDevProgram/Hacktoberfest
4 stars 42 forks source link
hacktoberfest hacktoberfest-accepted hacktoberfest2023 servicenow

banner

HitCount Pull Requests welcome

Welcome!

Hola! @MGOPW here. This repository houses a workspace meant to be used by 911 operators to handle calls and dispatch emergency responders as needed. We've started it out, but help us finish it and make it awesome! Something important to note is that you should not work in the default page for the workspace. You should do all your work in a variant and then commit that in your Pull Request.

Other resources you should check out:

And lastly, this repository is part of a larger coordinated effort by the ServiceNow Developer Advocate to provide lots of fun ServiceNow projects for Hacktoberfest. Be sure to check out the main repository README to see what else you can participate in!

What do I need to know?

The scenario: 911 is an emergency phone line in the USA that people call when there are varying types of emergencies. Our target user is a 911 operator, who answers these calls and must act quickly and with good judgement to execute upon what is required to connect a response agency (fire, ems, police, etc) to the emergency and provide the help people are calling for. This workspace is for them to triage emergency calls and get them connected to the right resources.