Open coreyjkelly opened 4 years ago
I completely agree that if we want to reduce emails to info@ with easily answered questions, this FAQ section is terrible!
I'm not attached to it at all, and I think it should be upgraded... I think I only wrote it like this in the first place because I thought it'd be so annoying that a current exec member would be motivated to write some real ones.
I think there's two options here:
An option we shouldn't consider:
Let me know how the pitch goes at the next exec meeting and I'll be ready to support! Talk to you soon, Corey.
I do love how much character our FAQ has, but I am beginning to wonder if it could be more effective. The info email and the Facebook page still get the same questions over and over, despite the answers being in the FAQ section.
A few thoughts:
To be clear, not all of this is web-design-related. I'm going to bring up the FAQ at the next Exec meeting and see if anyone is interested in doing a re-write. I'm mostly curious about design decisions we can make, independent of the FAQ contents, that will help these issues.