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TEN-framework / TEN-Agent

TEN Agent is the world’s first real-time multimodal agent integrated with the OpenAI Realtime API, RTC, and features weather checks, web search, vision, and RAG capabilities.
https://agent.theten.ai/
Apache License 2.0
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help！What should I do if the channel does not exist all the time! Obviously, the app_id and certificate have been generated #346

Closed whyshifht closed 1 week ago

whyshifht commented 2 weeks ago

INFO handlerPing start channelName=agora_bhou7g requestId=637de1ad-4502-4721-8b7d-cd1ad1563daa service=HTTP_SERVER 2024/10/18 11:36:00 ERROR handlerPing channel not existed channelName=agora_bhou7g requestId=637de1ad-4502-4721-8b7d-cd1ad1563daa service=HTTP_SERVER

icywind commented 2 weeks ago

Did the session start for the channel? You need to send a start message to the TEN server first.

whyshifht commented 2 weeks ago

Did the session start for the channel? You need to send a start message to the TEN server first. Oh! Sir, you are my hero, but I have not found a way to send a start message to the TEN server！Please forgive my foolishness!

cyfyifanchen commented 1 week ago

@whyshifht If you don't know whether or not to use certificate, then leave the field empty, otherwise it's gonna throw this error.

Try it to see if it works out.

plutoless commented 1 week ago

@whyshifht if you can provide the console log when starting we can help take a look. usually this is caused by missing mandatory keys or incorrect setups.

whyshifht commented 1 week ago

@whyshifht if you can provide the console log when starting we can help take a look. usually this is caused by missing mandatory keys or incorrect setups.

Thank you, I found that the problem I encountered was caused by network issues. Thank you again for your answer!