Insights From Reviews
We're trying to extract actionable information from the reviews (like product features that are liked, disliked or missing).
The MVP is hosted here till we find a permanant place (after a few iterations)
http://insightsfromreviews.com/
Below is a video introduction to the site
The project page at Berkeley
https://www.ischool.berkeley.edu/projects/2019/actionable-insights-understanding-voice-customer-amazon
The presentation provides more details of the project
https://docs.google.com/presentation/d/1E97AgDOd7hyuDw1DYvUUuBT34waVcrkkE55XwsYoQAc/edit#slide=id.g5e3cd57fe6_0_6
The word clouds below were the first step of our EDA
Inside the reviews for Home and Kitchen products from Amazon
Inside the reviews for Electronics