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ValveSoftware / csgo-osx-linux

Counter-Strike: Global Offensive
http://counter-strike.net
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CS:GO is always launching as "untrusted" #2734

Closed andrealmeid closed 3 years ago

andrealmeid commented 3 years ago

Your system information

Please describe your issue in as much detail as possible:

After the CS:GO network went down for "Tuesday's routine maintenance", when launching CS:GO and trying to join a competitive game, the following message appears:

Screenshot2021-05-1121:05:14

Even clicking in "Restart Trusted", the game still doesn't launch as trusted. I didn't changed my launch options, but here they are:

vblank_mode=0 mesa_glthread=true  %command% +cl_forcepreload 1 +mat_queue_mode 2

Using mesa_glthread=false didn't solve the issue.

Friends that play on Linux reported the same issue, regardless of distribution, Mesa/kernel version, AMD/NVIDIA GPUs.

dreamyukii commented 3 years ago

have same issue here, even restarting pc csgo still complaint about trusted mode

rcjpisani commented 3 years ago

Your system information

Please describe your issue in as much detail as possible:

EDIT

Selecting Continue, then running trusted_launch_info says the following:

] trusted_launch_info 
CS:GO was launched in Trusted Launch mode
No files were blocked from loading in CS:GO
brandoncardoso commented 3 years ago

Same issue on Ubuntu 20.04. This is the output of trusted_launch_info in the in-game console.

] trusted_launch_info 
CS:GO was launched in Trusted Launch mode
No files were blocked from loading in CS:GO
...

edit: Seems to be working after restarting a few times?

hojberg commented 3 years ago

Having this issue on Mac as well, even tried reinstalling csgo.

jr1991-g commented 3 years ago

Rebooting nor avoiding launch options doesn't fix the problem. Veryfing game files is useless.

] trusted_launch_info
CS:GO was launched in Trusted Launch mode
No files were blocked from loading in CS:GO
shahsyed-pcln commented 3 years ago

Rebooting nor avoiding launch options doesn't fix the problem.

] trusted_launch_info
CS:GO was launched in Trusted Launch mode
No files were blocked from loading in CS:GO

friend of mine kept restarting and it worked after 10 minutes

ghost commented 3 years ago

Nice

grazzolini commented 3 years ago

I'm having the same issue here.

PieroNarciso commented 3 years ago

I am also having the same issue here

jonringer commented 3 years ago

Played six hours ago, everything was fine.

Use of -trusted launch argument doesn't seem to help. trusted_launch_info shows that trusted launch was successful.

I do notice that after each launch of the game, it will cause the "verify local files" check to fail. Unfortunately, the local files seem to get invalidated upon launch of the game.

ryannathans commented 3 years ago

2482 is back?

nonopotatoo commented 3 years ago

Same issue here. MacBook Pro 2019 running MacOS Catalina

gopal-kaul commented 3 years ago

Same issue on GNOME 40 Arch here! Just started today when I play official MM, agree that the console output tells it is in Trusted Launch but the game shows the same warning screen. Scared to play because I don't wanna lose trust factor.

angelprada commented 3 years ago

Same issue with Ubuntu 20.04 + Intel i5-3470 + NVIDIA 1070. Last night it worked fine.

gopal-kaul commented 3 years ago

Could it be due to Feral Gamemode? Not sure if it injects anything into the game. Also I got NVIDIA driver update last night could that have caused this?

Scrumplex commented 3 years ago

Could it be due to Feral Gamemode? Not sure if it injects anything into the game. Also I got NVIDIA driver update last night could that have caused this?

I have disabled every external tool recently after a different issue (#2630) and am still affected

shoober420 commented 3 years ago

This is happening to me as well. I’m on Gentoo. I was able to get into some games, but then it randomly will display the warning again.

nelwa commented 3 years ago

Same issue here. It was fine about 3 hours ago, but now nothing seems to fix this issue.

vaxerski commented 3 years ago

Same issue, was fine yesterday, today it's a rip. OS: Manjaro

sjukeshov commented 3 years ago

Same issue on Ubuntu 16.04

gaigals commented 3 years ago

Same issue here on Linux. Yesterday everything was fine and today for no reason can't launch in Trusted Mode. Distro: Garuda GNOME(x11)

reipan commented 3 years ago

Same issue!

Specs: Ubuntu 20.04.2 LTS Intel(R) Core(TM) i5-10400 GeForce GTX 970 - Driver Version: 450.119.03

KeironO commented 3 years ago

Can confirm:

System Information: https://gist.github.com/KeironO/013246a78f9027c7a15c3cd494d699c1

cstles commented 3 years ago

Distro: Arch + XFCE4 why is trusted launch even a thing on Linux? VAC does little to nothing

cstles commented 3 years ago

Could it be due to Feral Gamemode? Not sure if it injects anything into the game. Also I got NVIDIA driver update last night could that have caused this?

afaik feral gamemode does hook into the game

vaxerski commented 3 years ago

why is trusted launch even a thing on Linux? VAC does little to nothing

Trusted Launch on linux is most likely snake oil, as the thing it does on Windows doesn't make much sense on Linux. I have yet to see it blocking literally anything on linux. Still, my speculation is that it is in place to make people believe all platforms are secured equally. (even if they aren't)

But that could be wrong, who knows.

bulbousBullfrog commented 3 years ago

Could it be due to Feral Gamemode? Not sure if it injects anything into the game. Also I got NVIDIA driver update last night could that have caused this?

afaik feral gamemode does hook into the game

I'm getting the same thing on NixOS without Feral Gamemode

System Information

```python Computer Information: Manufacturer: Unknown Model: Unknown Form Factor: Desktop No Touch Input Detected Processor Information: CPU Vendor: AuthenticAMD CPU Brand: AMD Ryzen 5 2600 Six-Core Processor CPU Family: 0x17 CPU Model: 0x8 CPU Stepping: 0x2 CPU Type: 0x0 Speed: 3400 Mhz 12 logical processors 6 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Supported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Unsupported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Unsupported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: "NixOS 20.09 (Nightingale)" (64 bit) Kernel Name: Linux Kernel Version: 5.4.114 X Server Vendor: The X.Org Foundation X Server Release: 12010000 X Window Manager: GNOME Shell Steam Runtime Version: Video Card: Driver: NVIDIA Corporation GeForce GTX 750 Ti/PCIe/SSE2 Driver Version: 4.6.0 NVIDIA 455.38 OpenGL Version: 4.6 Desktop Color Depth: 24 bits per pixel Monitor Refresh Rate: 59 Hz VendorID: 0x10de DeviceID: 0x1380 Revision Not Detected Number of Monitors: 1 Number of Logical Video Cards: 1 Primary Display Resolution: 2560 x 1440 Desktop Resolution: 2560 x 1440 Primary Display Size: 28.54" x 16.85" (33.11" diag) 72.5cm x 42.8cm (84.1cm diag) Primary Bus: PCI Express 16x Primary VRAM: 2048 MB Supported MSAA Modes: 2x 4x 8x 16x Sound card: Audio device: Nvidia GPU 60 HDMI/DP Memory: RAM: 23980 Mb VR Hardware: VR Headset: None detected Miscellaneous: UI Language: English LANG: en_US.UTF-8 Total Hard Disk Space Available: 892532 Mb Largest Free Hard Disk Block: 760300 Mb Storage: Number of SSDs: 0 SSD sizes: %s1 Number of HDDs: 0 HDD sizes: %s1 CClientJobGatherRuntimeInformation: read output failed ```

theo-brown commented 3 years ago

Also get this bug on Linux Mint 20

lianc06 commented 3 years ago

Same here, I got the issue since yesterday playing. Ubuntu 20.04

ntulsy commented 3 years ago

Getting the same issue on Ubuntu 20.04. It was fine two days ago.

aruhier commented 3 years ago

I'm gonna try to disable SAM in drirc: https://cgit.freedesktop.org/mesa/mesa/commit/?id=31240a875c0d6174d8d1389d16572d9d5f872adc

        <application name="Counter-Strike Global Offensive" executable="csgo_linux64">
            <option name="disable_sam" value="true" />
            <option name="radeonsi_zerovram" value="true" />
            <option name="radeonsi_clamp_div_by_zero" value="true" />
        </application>
tejoehar commented 3 years ago

Same problem on a Macbook Air M1 running Big Sur 11.3.1.

Totten98 commented 3 years ago

Same issue here, Ubuntu 21.04. can't play in trusted mode. Yesterday was fine.

everlyy commented 3 years ago

Same issue on Ubuntu 21.04 with dwm. I could play the game fine yesterday.

portersrc commented 3 years ago

Same issue, similar story to others. I'm on Debian 10. I haven't made any major changes to my system. Yesterday evening when I tried to play I got this error. The trusted_launch_info output in the CS:GO console says it started in trusted mode. I tried adding -trusted to the launch options anyway, but it didn't help. Etc.

SabriKorkmaz commented 3 years ago

Same issue here on macbook pro !!

GrbavaCigla commented 3 years ago

Same issue on gentoo

Error4656 commented 3 years ago

Same problem over here, game was working fine yesterday but started acting up today

Lupus-Mechanicus commented 3 years ago

Coming from #2630 after a quick confusion moment. :sweat_smile: . Thanks for the directions @Scrumplex @F1orian

Welp, seems we're all in a bit of a pickle here gents. The Trusted Launch Experience train hit me as well today. Guess we all have to either wait 'till they make changes again to the Trust Factor, by breaking it for the Windows users and giving us the highest TF we could possibly have, or move on to some other places.

As of right now the following things don't work:

image

Here's another big chungus of system info that probably won't help with anything: SysInfo

F1orian commented 3 years ago

Exactly the same issue here since today. AMD 5700XT AMD Ryzen 5 3600 ASUS ROG STRIX x570-i Manjaro Linux 5.12.1 Mesa 21.0.3-3 Resizable BAR was enabled in BIOS, disabling it doesn't change anything regarding the popup (Steam Runtime?)

This issue might in some way be correlated to issue #2630 which has been going on for much longer now.

Cv287 commented 3 years ago

Same issue here on a MacBook Pro 2017 (Big Sur 11.0.1)

fagnerln commented 3 years ago

To be fair, they don't care about us, simple as that. I'm forced to use Flatpak for months because it simply don't work anymore, the steam Linux runtime is useless on csgo, VAC don't support proton, my trust dropped a lot last month (in comparison to a friend using windows which I always play together ).

There's a lot of things that can "inject" codes that can trigger the trust, gamemode and xwayland uses LD_preload, Mesa uses some launch variables by default, who knows what the trust think about the flatpak libraries.

I've lost my account 10years, >400 games, with more than 1000hours on cs because of this, I can't play it anymore, they don't trust me. We should do a review bombing, maybe they listen to us.

F1orian commented 3 years ago

Replying to https://github.com/ValveSoftware/csgo-osx-linux/issues/2734#issuecomment-839833281

Please check, if your issue might be related to or described by #2630 and let us know your system configuration, and if you have "resizable BAR" or an equivalent enabled in BIOS.

fagnerln commented 3 years ago

Replying to https://github.com/ValveSoftware/csgo-osx-linux/issues/2734#issuecomment-839835631

I disabled some days ago, to be honest I don't think that it's because of rebar, I created a new account and it has a better trust for awhile even using resize.

But yeah, there's another suspect.

Edit: opensuse tumbleweed, mesa 21, ryzen 5 1600 and a rx580

Conusoid commented 3 years ago

Same here. OS: Arch

System information Processor Information: CPU Vendor: GenuineIntel CPU Brand: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz CPU Family: 0x6 CPU Model: 0x3c CPU Stepping: 0x3 CPU Type: 0x0 Speed: 3800 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Unsupported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Unsupported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: "Arch Linux" (64 bit) Kernel Name: Linux Kernel Version: 5.10.35-1-lts X Server Vendor: The X.Org Foundation X Server Release: 12011000 X Window Manager: i3 Steam Runtime Version: steam-runtime_0.20210317.0 Video Card: Driver: NVIDIA Corporation NVIDIA GeForce GTX 770/PCIe/SSE2 Driver Version: 4.6.0 NVIDIA 465.27 OpenGL Version: 4.6 Desktop Color Depth: 24 bits per pixel Monitor Refresh Rate: 60 Hz VendorID: 0x10de DeviceID: 0x1184 Revision Not Detected Number of Monitors: 1 Number of Logical Video Cards: 1 Primary Display Resolution: 1920 x 1080 Desktop Resolution: 1920 x 1080 Primary Display Size: 23.54" x 13.23" (26.97" diag) 59.8cm x 33.6cm (68.5cm diag) Primary Bus: PCI Express 16x Primary VRAM: 2048 MB Supported MSAA Modes: 2x 4x 8x 16x Sound card: Audio device: Realtek ALC887-VD Memory: RAM: 15946 Mb VR Hardware: VR Headset: None detected Miscellaneous: UI Language: English LANG: en_US.UTF-8 Total Hard Disk Space Available: 938770 Mb Largest Free Hard Disk Block: 573111 Mb Storage: Number of SSDs: 0 SSD sizes: %s1 Number of HDDs: 0 HDD sizes: %s1
MrDahaniel commented 3 years ago

Having the same issue since this morning. Valve plz fix.

trusted_launch_info: CS:GO was launched in Trusted Launch mode No files were blocked from loading in CS:GO

System information: PU: 6-Core AMD Ryzen 5 2600 (-MT MCP-) speed/min/max: 2400/1550/3400 MHz Kernel: 5.10.34-1-MANJARO x86_64 Up: 25m Mem: 4070.0/16003.8 MiB (25.4%) Storage: 1.72 TiB (18.1% used) Procs: 331 Shell: Zsh inxi: 3.3.04

Rakki1 commented 3 years ago

Same issue on Imac 2020 OSX Big Sur 11.3.1.

Short Hardware Overview:

  Model Name:   iMac
  Model Identifier: iMac20,2
  Processor Name:   8-Core Intel Core i7
  Processor Speed:  3,8 GHz
  Number of Processors: 1
  Total Number of Cores:    8
  L2 Cache (per Core):  256 KB
  L3 Cache: 16 MB
  Hyper-Threading Technology:   Enabled
  Memory:   8 GB

AMD Radeon Pro 5700 XT:

Chipset Model:  AMD Radeon Pro 5700 XT
  Type: GPU
  Bus:  PCIe
  PCIe Lane Width:  x16
  VRAM (Total): 16 GB
  Vendor:   AMD (0x1002)
  Device ID:    0x7319
  Revision ID:  0x0040
  ROM Revision: 113-D1820Q-231
  VBIOS Version:    113-D182A2XT-012
  Option ROM Version:   113-D182A2XT-012
  EFI Driver Version:   01.01.231
  Metal Family: Supported, Metal GPUFamily macOS 2
  Displays:
iMac:
  Display Type: Built-In Retina LCD
  Resolution:   5120x2880 Retina
  Framebuffer Depth:    30-Bit Colour (ARGB2101010)
  Main Display: Yes
  Mirror:   Off
  Online:   Yes
  Automatically Adjust Brightness:  Yes
  Connection Type:  Internal
StariN1ght commented 3 years ago

so this problem solve by just open and shut, open and shut?my day have been ruined by this error

jiriks74 commented 3 years ago

Same issue. Steam support just said to click the button, sent me link to the what is trusted launch site and closed issue. Tried -trusted, console reports that csgo was launched in trusted mode. Nohting helps.

thermosflasche commented 3 years ago

Wild suggestion. I don't think this popup is caused by the same possibilities as #2630, since most of the people there don't appear to get such warning. So starting off we could set the resizable BAR at a low probability for this particular issue. Clearly, if anyone here has a low trust factor problem, they should look out at that specific issue.

It may be quite sad, that the only clue we have may not be linked to the problem at all, but at least if we don't focus on it, IMO, we won't lose much precious time.