Quality Assurance Demands Quality: FiMi QA Employee Management
Summary
- We know the importance of employee tracking to QA department. We’re here to give a simple solution to such a tedious task.
Usage
- Easily track all monitored employees,
- Assign and edit QA to frontline staff relationships,
- Employee database driven allowing for automatic new hire and attrition updates,
- Reduces manual input and editing,
- Reduces time spent on data entry
Testing
Use one of the following to login into application:
Sign Up: Create a profile with an email and password.
User Story
- AS A QA Supervisor,
- I WANT to assign Customer Care Representative (CRSs) agents Quality Assurance (QA) staff in a table format.
- AS A QA Supervisor,
- I WANT the ability to export the QA assignments to an Excel spreadsheet so that I can share this report with the departments that don’t have access to the FiMI application such as the workforce department who need to be aware of assignments for scheduling.
Link to Heroku Deployed Application
Technologies Used
- JavaScript
- Node.js
- NPM
- Express.js
- MUI
- GraphQL
- MongoDB
- Bcrypt
- Mongoose
- Sheets.js