If a ticket has a fix version it will no longer appear on the kanban even if it's still in progress.
I'm not sure how tickets end up in this zombie state, but I've seen it happen more than once.
Such tickets are currently included in our in-progress + to-do ticket list, even though we shouldn't consider them truly in progress or to do (because no scrum master is going to be considering them and nobody is going to be working on them).
If a ticket has a fix version it will no longer appear on the kanban even if it's still in progress.
I'm not sure how tickets end up in this zombie state, but I've seen it happen more than once.
Such tickets are currently included in our in-progress + to-do ticket list, even though we shouldn't consider them truly in progress or to do (because no scrum master is going to be considering them and nobody is going to be working on them).
We should update our JQL to exclude these.