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agilepro / cognoscenti

Major Adaptive CaseManagement, Coordination, Communication, Collaboration System
9 stars 7 forks source link

wont recognize name #534

Closed johnabuck closed 2 years ago

johnabuck commented 3 years ago

I want to add a member of the workspace as a presenter. The person is registered in the system, even has posted their picture, but if I enter the person's name, the system wont recognize him. But if I enter the email address, it will show his name and then I have to click on it. It will recognize other Davids, but not David Spinney.

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agilepro commented 3 years ago

I believe what you are running into is that immediately after adding a person to the system, there is a cache of users in your browser which can be out of date and can cause this kind of problem for several hours after adding the user. i know you tend to keep your browsers open for days and so the cache problem is probably affecting you.

I went to the site and tried many different ways, and it all worked correctly. However, my cache would have been new.

I am sure if you go back there, you will not be able to reproduce the problem because by now the cache has been refreshed. Or, close all your browsers and restart. If you are able in any way to reproduce the problem let me know.

Originally I suspected that there would be thousands of users and downloading all the time would be a performance hit. But since then, I have rearranged so that you only get users from the site, and that is usually quite small. I believe I will remove the client side cache so that this is not a problem in the future.