Some transactions do not get notes

[jimboca]

How to debug a transaction that didn't get any notes? I have a Monarch Amazon transaction for 11.87 and a matching Amazon order for 11.87 but it's not getting the notes. Many are getting notes, but also many do not.

Create a donate page!

[likemondays]

agreed - I recognize the same issue currently with both the 2.0 and 1.5 extension version, it seems like :(

since September 9th, it looks like 25% or so of transactions get a note, 75% do not :(

Edit: just downloaded a 'dry run' .csv from the 0.1.5 extension, and am wondering if there's something wrong with how the Amazon API doesn't return a lot of items in the array [] (see attached), even though otherwise, Monarch and Amazon transactions seem to match up quite okay! monarch-amazon-matches (3).csv

[mattgortner]

Same here. The last few weeks, few transactions are getting notes.

This extension is a such a time saver!

[mattgortner]

agreed - I recognize the same issue currently with both the 2.0 and 1.5 extension version, it seems like :(

since September 9th, it looks like 25% or so of transactions get a note, 75% do not :(

Edit: just downloaded a 'dry run' .csv from the 0.1.5 extension, and am wondering if there's something wrong with how the Amazon API doesn't return a lot of items in the array [] (see attached), even though otherwise, Monarch and Amazon transactions seem to match up quite okay! monarch-amazon-matches (3).csv

How do you get the CSV? I downloaded debug logs, but it's a text file.

[likemondays]

@mattgortner under manual backfill -> dry run. If that is toggled it spits out a .csv file after the dry run!

@alex-peck any chance y'all had a moment to look into this? and.. create a donate page.. I think we all feel like we are in your debt - this extension was such a time saver for so many of us!! :-)

[mattgortner]

@likemondays - Thanks - I've tried that a few times, but don't see a link to the file nor see it in downloads. Where does the file get dumped?

[likemondays]

@mattgortner - was going to show you, but as of this morning, I get this error message now

I think the .csv either showed as a download link in the Backfill -> Dry Run dialogue after it completes, or it auto-downloads. One of the two :)

[likemondays]

@mattgortner update - switched back to 2.0 from 1.5 and the .csv button is showing up again :) just in case you were interested!

[jeleffto]

Also having issues with the extension syncing Amazon notes to my transactions. It worked flawlessly prior to a month ago or so.

[kwc5811]

My transactions also stopped syncing. I don't see any issues with the extension getting the Amazon orders, debug log confirms that, but when it checks Monarch for Amazon transactions it doesn't find any. Maybe the API for searching for Amazon transactions is broken. I do know that the merchant detail frequently says Amazon.com or Amazon Mkt and then has random letters and numbers.

[kbex9]

Same same. Amazon transactions downloaded, none match.

[tn1068]

Same here. My transactions download from Amazon but getting an error message that it is having trouble fetching Monarch transactions. My Monarch connection also won't refresh (would be great if there was a way to manually force refresh connections). I uninstalled and reinstalled the extension, both accounts synced but then when run it didn't find any amazon transactions to match/update

[tn1068]

just installed and ran the newest version and all seems to be working well for me again. Thanks for the updates! The manual account connection refresh is great

[kwc5811]

I can also confirm the latest version repaired the syncing! Thank you Alex!

[likemondays]

can confirm the same - working again. y'all are legends!! :)

[mattgortner]

Awesome, thanks for the fix! Just what we needed after Prime day!

[kbex9]

Thank you thank you thank you!