About 80% of the performers can't upload their music. The problem does not seem to be JustHost and things timing out as we thought.
I did some testing and uploaded a song in .m4a format. File size was 8.6MB, which seems about typical for a music file. (Checking the songs played at The Teaseday Club last night, they ranged from 2.8MB to 10.1 MB).
I got the following error message when trying to upload:
Error uploading the music file. Error: file is larger than 1MB or not of an allowed type. Allowed formats are
audio/mpeg
Which leads me to believe that somewhere the max size for a file upload is set to 1MB and that it's looking for files which end ".mpeg".
Action items:
Up limit to 10MB
Get rid of file type filter or expand to include .mp3 and .m4a
About 80% of the performers can't upload their music. The problem does not seem to be JustHost and things timing out as we thought.
I did some testing and uploaded a song in .m4a format. File size was 8.6MB, which seems about typical for a music file. (Checking the songs played at The Teaseday Club last night, they ranged from 2.8MB to 10.1 MB).
I got the following error message when trying to upload:
Error uploading the music file. Error: file is larger than 1MB or not of an allowed type. Allowed formats are
Which leads me to believe that somewhere the max size for a file upload is set to 1MB and that it's looking for files which end ".mpeg".
Action items: