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bmlt-enabled / bmlt-workflow

supports automation of meeting adds/changes/deletes
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Bug: geolocate fails on good address #14 #145

Closed nigel-bmlt closed 1 year ago

nigel-bmlt commented 1 year ago

cdiddy1979

When clicking "approve" in Workflow Submissions, error reads as follows: "ERROR: Could not geolocate meeting address. Please try amending the address with additional/correct details.."

But the lat/long are filled out, and they are correct.

nigel-bmlt commented 1 year ago

Hi cdiddy1979

Could you please screenshot and attach the options page (showing plugin version), and also the panel that reads auto geolocate root server settings:

image

In addition, could you quickedit the meeting that is failing, then take a screenshot of the quickedit pane.

Thanks

cdiddy1979 commented 1 year ago

requested screenshots attached, plz let me know how else i can help

quickedit pluginversion

nigel-bmlt commented 1 year ago

I'm unable to reproduce this one on my side so I'll have to grab some log files to see what is going on.

Are you able to join us on #wordpress-bmlt-workflow on slack https://bmlt.slack.com/ and drop a note and I'll help you troubleshoot further.

Thanks!

nigel-bmlt commented 1 year ago

One thing I just thought of - the BMLT server you are connecting to is required to have a valid google maps API key. If your API key is correct, it may be restricted by IP address or header which could also be causing the issue. The Wordpress server will perform a geolocation on the users behalf, so any restrictions would need to include the Wordpress server.

You may be able to check these yourself. Otherwise logs would help diagnose this as well.

nigel-bmlt commented 1 year ago

latest version should give a better diagnostic message. please update and retry geolocation, then paste the screenshot. if for some reason the screen contains an api key, just black it out or send it on slack. thanks for helping troubleshoot!

nigel-bmlt commented 1 year ago

version 1.0.28 now supports dedicated google maps keys. Please let me know if this addresses your issue:

image

cdiddy1979 commented 1 year ago

thanks! been out of town for work the last week, will try it out ASAP!

On Fri, Feb 24, 2023 at 6:07 AM nigel-bmlt @.***> wrote:

version 1.0.28 now supports dedicated google maps keys. Please let me know if this addresses your issue:

[image: image] https://user-images.githubusercontent.com/99465040/221175269-e62d599c-7396-44a2-bb60-75879fbf96eb.png

— Reply to this email directly, view it on GitHub https://github.com/bmlt-enabled/bmlt-workflow/issues/145#issuecomment-1443597206, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALIMDDTTQ56KS2W7ZKVDYTLWZCQAZANCNFSM6AAAAAAU4A3BSY . You are receiving this because you commented.Message ID: @.***>

cdiddy1979 commented 1 year ago

i now have the app working properly. the updated api key features and error message helped me understand that i'd been doing the API key wrong the whole #*%$^&#$% time. Thank you for your assistance and for serving the fellowship!!!!!

On Mon, Mar 6, 2023 at 10:15 AM Colin @.***> wrote:

thanks! been out of town for work the last week, will try it out ASAP!

On Fri, Feb 24, 2023 at 6:07 AM nigel-bmlt @.***> wrote:

version 1.0.28 now supports dedicated google maps keys. Please let me know if this addresses your issue:

[image: image] https://user-images.githubusercontent.com/99465040/221175269-e62d599c-7396-44a2-bb60-75879fbf96eb.png

— Reply to this email directly, view it on GitHub https://github.com/bmlt-enabled/bmlt-workflow/issues/145#issuecomment-1443597206, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALIMDDTTQ56KS2W7ZKVDYTLWZCQAZANCNFSM6AAAAAAU4A3BSY . You are receiving this because you commented.Message ID: @.***>

nigel-bmlt commented 1 year ago

:) great news!