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Storybook driven shared web components.
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Australian address information missing on Product Websites after Footer Update #227

Open flokau-gkgab opened 4 weeks ago

flokau-gkgab commented 4 weeks ago

Since the new footer design (which looks awesome btw) went live on the Product websites, the Germany and Australian address information is missing.

From the Products' perspective, Germany and Australia are the prime and most important locations as we deliver support from them (Austria and Spain are less significant).

Hence, I find it problemtic that this crucial information, which definitely attracted a lot of Australian optis and customers to our websites and built trust with them, is missing.

At the time I discussed the possibility of a Products site-specific Imprint (and Privacy statement) that would bring back this information with @KristinRolfes but it seems this was down-prioritized.

I would kindly ask for a quick solution or at least bringing back the Offenbach and Sydney addresses in the footer (Austria and Spain can be omitted).

cakageka commented 4 weeks ago

By mentioning our various locations, we emphasize our international presence, and it is very likely that more will be added in the future. If new locations are added, e.g. in the north, this would probably also be of interest for our products. However, as we cannot accommodate all addresses in the footer, we have considered adding an additional item such as “Contact” or “Locations” alongside “Data protection” and “Imprint”.

Regarding “Imprint” and “Data protection”: We can update these pages at short notice as soon as we have the relevant content.

flokau-gkgab commented 3 weeks ago

That makes total sense and not having all addresses in the footer keeps it nice and clean.

However, having the actual addresses reachable conveniently is important for the trust relationship, and your proposal to have a dedicated Contact or Locations item sounds great.

Also, while having the country list as it currently is without any context, it can be very misleading as the viewer could think that the Products are only available in these countries. The idea of having it there based on the glueckkanja website is not really applicable here, since the Products are already available around the globe. We should make clear from locations specifically we support the Products.

lenadaflis commented 2 weeks ago

Include the menu item “Contact & Locations” in the footer